Front Desk Night Audit
Boyne USA Inc
Overview Our Night Auditors are the overnight ambassadors of Big Sky Resort, responsible for ensuring seamless guest service and accurate end-of-day operations. You'll be the go-to contact for guests arriving late, departing early, or needing assistance throughout the night. In this role, you'll gain a deep understanding of our lodging offerings and play a key part in keeping operations running smoothly while most of the resort sleeps. This position supports front desk operations at the Summit Hotel, Village Center, and Huntley/Shoshone Lodge.
Responsibilities Picture yourself as a Night Auditor at Big Sky Resort and having the opportunity to:
Responsibilities Picture yourself as a Night Auditor at Big Sky Resort and having the opportunity to:
- Provide warm, professional service to guests checking in or out during overnight hours
- Serve as the primary point of contact for late-night inquiries and guest needs
- Run nightly audit reports and reconcile daily transactions across lodging and food & beverage outlets
- Process credit card and cash transactions with accuracy and attention to detail
- Communicate effectively with Security and other overnight departments as needed
- Stay informed on all resort activities, dining options, and amenities to assist guests at any hour
- Collaborate with Bell, Concierge, Housekeeping, and Maintenance teams to fulfill guest requests
- Maintain a safe and welcoming front desk presence while standing for extended periods
- Protect guest privacy and respond appropriately to unusual activity or behavior
- High School Diploma or equivalent
- Positive attitude and strong desire to learn
- Hospitality experience is preferred but not required
- Computer literate and proficient with Microsoft Office Suite
- Available for overnight shifts, typically 11:00pm - 7:00am
- Ability to lift, push or pull at least 35 pounds
- Must be able to work on your feet for at least 8 hours
- Must be able to climb stairs multiple times per shift
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free employee lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Day and Eligibility for PTO
- Monthly employee events
Vacancy posted 1 day ago
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