IT Hardware Repair Technician (76060)

IT Hardware Repair TechnicianFort Worth Corporate Office | Full-Time | Onsite | $19-$20 per HourDo you enjoy troubleshooting, repairing, and restoring technology equipment?FirstCash is seeking an IT Hardware Repair Technician to join our Corporate IT team in Fort Worth. This position is ideal for someone who enjoys hands-on technical work and has experience diagnosing, repairing, configuring, and deploying a wide variety of IT equipment.In this role, you'll be responsible for repairing and preparing technology used throughout our nationwide store network, including laptops, desktops, printers, tablets, phones, networking equipment, and point-of-sale (POS) hardware.What You'll DoDiagnose, troubleshoot, and repair IT and POS equipmentReplace defective hardware components, including screens, batteries, printers, networking devices, and other equipmentConfigure and deploy laptops, desktops, tablets, phones, and printersInstall software and complete domain joins for Windows, Apple, and Android devicesPerform device testing, burn-in procedures, and quality validationRecondition and refurbish equipment for redeploymentCreate and maintain technical documentation and configuration guidesSubmit hardware warranty claims and track repairsSupport shipping, receiving, and equipment deployment activitiesFulfill work orders and prepare equipment shipments using UPS and FedEx systemsMaintain inventory records, perform cycle counts, and support asset tracking effortsParticipate in a rotating logistics function, including shipping, receiving, and inventory management responsibilitiesWhat We're Looking ForA+ Certification requiredMinimum 6 months of hands-on computer or hardware repair experienceStrong understanding of hardware troubleshooting and electronic diagnosticsExperience repairing devices such as laptops, desktops, printers, tablets, phones, networking equipment, or POS devicesAbility to read and follow technical repair documentationStrong attention to detail and commitment to qualityAbility to work independently and manage multiple prioritiesExcellent communication and organizational skillsValid driver's license and reliable transportationPreferred QualificationsAssociate degree or technical trainingExperience with device imaging and deploymentExperience with inventory management or asset tracking systemsExperience in a repair center, refurbishment center, electronics repair shop, or IT support environmentExperience supporting retail technology or POS systemsPhysical RequirementsFrequent use of hand toolsAbility to lift and carry equipment weighing up to 40 poundsAbility to stand, walk, bend, reach, and work in a warehouse-style environmentAbility to work with shipping, receiving, inventory, and equipment storage activitiesWhy Join FirstCash?Hands-on technical work every dayConsistent Monday-Friday scheduleCorporate office environmentOpportunity to work with a wide variety of technology equipmentJoin a collaborative IT team supporting a nationwide operationSchedule: Monday-Friday, 8:00 AM-5:00 PMLocation: Fort Worth Corporate OfficePay Range: $19.00-$20.00 per hour (DOE)Work Arrangement: 100% Onsite