General Manager

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MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

Ensuring all performance goals are met.
• Effective operations design, scheduling, and management.
• Maintaining an adequate and competently staffed organization.
• Complete and accurate data collection, compilation, analysis, and reporting as required by law and the Contract
• Compliance with FTA and other federal, state, and local regulatory requirements.
• Professional response to comments and concerns of passengers and the general public.
• Effective response to specific requests for other assistance as the need arises.
• Attending public meetings at the County's request.
• Maintaining a positive employee morale to ensure good working conditions.
• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans, and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly, and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote, and adhere to company policies and procedures.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Experience with public transit, including fixed route and paratransit.
• Must have a minimum of five (5) years of relevant supervisory and managerial experience in public transit transportation.
• Experience with fleet management that include fixed route and paratransit operations.
• Must have labor/union(s) negotiations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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