Digital Marketing Manager

We\'re the Missing Middle in Healthcare Delivery. ReferWell bridges the gap between identifying a patient’s care need and getting them to a kept appointment. We combine expert care navigators with intelligent scheduling technology to bring hospitality-level service to your members’ care journey. Healthcare access just shouldn\'t be this hard. Healthcare organizations know exactly who needs care. They invest heavily in analytics, risk stratification, quality reporting, and outreach campaigns. Yet across the industry, show rates hover around 60 percent. Referrals leak. Appointments go uncompleted. Care gaps persist. Healthcare doesn\'t have an analytics problem. It has an execution problem. ReferWell was founded to fill that gap — the missing middle between a patient\'s identified need and a confirmed, completed appointment. We are not a call center. We are not a point solution. We are an orchestrated navigation system that\u2019s part human, part platform, built to do one thing very, very well. Through ReferWell Engage™ and ReferWell Connect™ , we combine expert care navigators with proprietary scheduling technology to turn referrals into real appointments and those appointments into measurable outcomes. Today, ReferWell serves health plans, ACOs, FQHCs, and provider groups responsible for more than 10 million covered lives across the United States. Our Approach We Brought Hospitality to Healthcare. On Purpose. Think about the last time a great hotel concierge made everything feel effortless — anticipating your needs, handling every detail, making a complicated situation feel simple. That\u2019s not an accident. It\u2019s a service philosophy built around the person at the center of the experience. That\u2019s exactly how we think about care navigation. At ReferWell, every outreach call, every scheduled appointment, every follow-up is designed around the patient, not the process. We train our care navigators not just to schedule appointments, but to guide people through a system that was never designed to be easy. We speak in the member\'s language, navigate barriers on their behalf, and don\u2019t stop until they\u2019re through the door. Hospitality isn\'t a marketing line for us. It\u2019s how we operate. Human in the Loop Our navigators are not checking boxes — they are building trust, resolving barriers, and guiding members through the full care journey. Every Language. Every Member. We speak in the voice of the health plan, in the member\'s native language, with scripting refined over years of real-world engagement. One Thing, Done Very Well We don\'t try to be a care management platform or an EHR. We focus on scheduling and navigation — and that focus is a competitive moat. Our Mission To connect every patient to the care they need. Getting to a doctor\u2019s appointment should not require navigating fragmented systems, repeated phone calls, or administrative friction. We believe access to care should feel simple, and we\u2019ve built everything we do around making that true. Headquartered in Stamford, Connecticut, ReferWell is a team of technologists, clinicians, and care navigators united by one mission: getting people to the doctor. Leadership Meet Our Team Chief Executive Officer Meghan Snyder Chief Operating Officer Reed Perry Chief Commercial Officer Dmitry Baranovsky SVP, Finance Join Our Team Join a team that’s doing more than building technology; we’re changing lives. At ReferWell, every appointment scheduled, every barrier removed, and every care gap closed represents a real person getting the care they need. We’re a collaborative team united by a simple but powerful mission: getting people to the doctor. If you\u2019re looking for work that matters, alongside people who care deeply about making healthcare more accessible and human, you\u2019ll find your place here. #J-18808-Ljbffr