Commercial HVAC Service Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Job Title: Commercial HVAC Service Manager

About Us:
At All Hours Mechanical, were a fast-growing leader in the commercial HVAC industry. We are driven by a culture of integrity, teamwork, and relentless dedication. Rooted in faith-based leadership, were more than just a companywere a tight-knit family that values respect, mutual support, and the courage to push boundaries. We prioritize passion and a "whatever it takes" mindset over experience alone, because we believe in training and empowering those eager to grow. Our commitment is twofold: delivering exceptional service to our customers while fostering an employee-first environment where you can thrive personally and professionally.

Why Join Us?

• Family First: No-cost basic family health insurance for your peace of mind.
• Security: $50,000 life insurance at no cost to you.
• Protection: No-cost short- and long-term disability coverage.
• Future-Focused: Affordable vision and dental plans.
• Financial Growth: 401(k) with up to 5% matching.
• Career Advancement: Clear pathways for growth within and beyond the field. Design your future with us!
• Innovative Tools: Access to cutting-edge HVAC technology.
• Ongoing Development: Top-tier mentorship and training programs.

Commercial HVAC Service Manager
Position Overview

We're seeking an experienced Commercial HVAC Service Manager to lead and oversee our service department operations. This role requires a strong combination of technical expertise, leadership, and customer service skills. You will be responsible for managing technicians, driving service excellence, ensuring operational efficiency, and building lasting customer relationships.

If you're a results-driven professional who excels at leading teams, solving complex HVAC challenges, and delivering exceptional customer experiences, you'll find a home here at All Hours Mechanical.

Job Responsibilities

• Lead and manage the day-to-day operations of the commercial HVAC service department.
• Supervise, mentor, and support service technicians to ensure high-quality workmanship and professional growth.
• Schedule and coordinate service calls, preventive maintenance agreements, and emergency response activities.
• Monitor department performance, productivity, and profitability while identifying opportunities for improvement.
• Ensure technicians have the tools, training, materials, and support needed to perform their work efficiently.
• Build and maintain strong relationships with customers, ensuring exceptional service and customer satisfaction.
• Assist with troubleshooting complex HVAC system issues and provide technical guidance when needed.
• Collaborate with sales, project management, and operations teams to support company objectives.
• Manage service budgets, labor utilization, inventory, and departmental expenses.
• Ensure compliance with safety regulations, industry standards, company policies, and applicable codes.
• Support business growth by identifying service opportunities, maintenance agreements, and value-added solutions.

Requirements

• 10+ years of experience in commercial HVAC service, service management, or related leadership roles.
• Strong technical knowledge of commercial HVAC systems, including boilers, chillers, RTUs, VRF systems, controls, and building automation systems.
• Proven experience managing technicians, service operations, and customer relationships.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Strong understanding of service scheduling, dispatching, and operational performance metrics.
• Valid driver's license with a clean driving record.
• EPA Certification required.

What We Offer

• A supportive, employee-first culture that recognizes your contributions.
• Competitive salary with performance-based bonuses.
• Comprehensive benefits package (health, dental, vision, life, disability).
• 401(k) with company match.
• Paid time off and holidays.
• Opportunities for career advancement as we continue to expand.

Job Type

Full-time

Pay

Competitive salary and incentive compensation based on experience

Benefits

• 401(k) with matching up to 5%
• Health, dental, and vision insurance
• Health savings account (HSA)
• Life insurance
• Paid time off
• Short- and long-term disability coverage

Schedule

• Monday to Friday
• Management level responsibilities for time commitment
• Expected hours: 40+ per week

Education

• High school diploma required
• Associate's or bachelor's degree in HVAC Technology, Construction Management, Business Management, Mechanical Engineering, or related field preferred but not required

Experience

• Commercial HVAC Service Management: 10+ years (required)

License/Certification

• Valid Driver's License (required)
• EPA Certification (required)

Work Location

In person