Quality Improvement Specialist
IPRO
Quality Improvement Specialist Recruiting & engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions & others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality & efficiency. Establishing & facilitating learning & action networks using in person meetings, teleconferences, & webinars. Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care & avoid harms. Managing groups of providers by monitoring clinical outcomes & quality improvement measures to demonstrate sustainment of initiatives. Monitoring closely the progress of provider intervention efforts & maintain a tracking system for the adopted interventions. Ensuring internal reports & required documentation are completed & submitted on time. Presenting results of interventions through meetings with internal & external customers (i.e., Government agencies, providers, IPRO management and staff) & through large group presentations at conferences and meetings, as requested. Assessing the quality improvement training & information needs of clinicians, administrative, & ancillary staff & coordinate appropriate educational efforts. Working closely with the data analysts in the design of reports required to monitor provider & department performance, making necessary adjustments in interventions & plans in response to findings. Attending & participating in IPRO regional conferences, department meetings & professional education meetings. Participating as an active member of HealthCare Quality Improvement (HCQIP) team & works to ensure that the department meets all the defined goals & deliverables in assigned contract(s). QUALIFICATIONS: Superior communication skills (verbal and written) with the ability to communicate quality improvement data & methods to health care providers and community stakeholders with varying technical & clinical backgrounds. Knowledge of the principles and practices of health care quality improvement & community organizing. Experience with quality improvement research techniques & knowledge of disparities in the care of underserved populations. Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers & stakeholders. Strong time management skills with the ability to multi-task & meet multiple deadlines. Proven record of success in promoting improvement in community health quality and efficiency. Ability to travel to conduct various quality improvement intervention meetings, participate in regional IPRO conferences, attend project specific educational &/or collaboration meetings, and meetings with government agencies as required. EDUCATION & EXPERIENCE: Bachelors degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associates degree required. Two (2) years of experience working in health care quality improvement, required. Certified Professional in Healthcare Quality (CPHQ) or other quality certification, preferred. To apply:
$85k - $90k
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