Field Service Technician

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.Find out if this opportunity is a good fit by reading all of the information that follows below.Love working with your hands, being out in the field, and seeing the direct impact of your work?This role is perfect for technicians who enjoy travel, thrive on construction sites, and want to build a long-term career in construction technology, while still being home most weekends.As a Field Service Technician, you'll be the trusted technical expert working directly with contractors and equipment operators to install, support, and optimize cutting-edge Topcon Machine Control systems. You won't always be stuck behind a desk, your "office" is the jobsite, alongside customers who rely on your expertise to keep projects moving.Why This Role Stands OutHands-on, field-based work on real construction equipmentTravel-focused role with variety, typically home on weekendsClear growth path into advanced technical roles, senior technician, training, or sales supportPaid training and mentorship-no prior machine control experience requiredDirect customer interaction-build relationships and become a go-to problem solverCutting-edge technology in a growing construction retail environmentWhat You'll DoInstall and service Topcon Machine Control systems on:DozersMotor GradersExcavatorsSkid SteersCompactorsPavers and Curb MachinesTroubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performanceResearch and diagnose technical issues to identify effective solutionsProvide pre- and post-sale technical support for customers and sales teams via:On-site visitsPhoneE-mailRemote support toolsRepresent the company professionally at customer job sites and build long-term relationshipsWork outdoors in varied conditions: rain, heat, and cold are part of the jobWhat We're Looking ForStrong mechanical and technical aptitudeComfort troubleshooting electro-mechanical, hydraulic, and electronic systemsCustomer-first mindset with strong communication skillsQuick learner who enjoys mastering new technologyIntermediate computer skills (software navigation, diagnostics, documentation)Physically capable of:Climbing onto large equipmentLifting up to 75 poundsWillingness to travel as needed (travel fluctuates based on business demands)Valid Driver's License with a clean driving recordEducation & ExperienceHigh school diploma or trade school preferredField experience or prior work with:Heavy equipmentConstruction machineryAutomotive, diesel, electrical, or mechanical systemsExperience with machine control installations is a plus. but not requiredWillingness and aptitude to learn heavy equipment operation and advanced technologyGrowth & Career DevelopmentThis isn't a "dead-end" technician role. We invest in your development with:Ongoing technical trainingExposure to advanced construction technologyOpportunities to advance into senior technician, trainer, or sales engineering rolesA respected position within a growing construction retail organizationBase Pay:Expected Base Pay Range: $28.00 to $34.00 HourlyBenefits*Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.*Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly ("non-exempt") employees, we offer personal paid time off which accrues in accordance with local standards. For salaried ("exempt") employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.EEO Statement:We're an equal opportunity employer. xhyhwjd All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.