Remote Customer Experience Leader, Post-Test & Billing
Baylor Miraca Genetics Laboratories LLC
Baylor Miraca Genetics Laboratories LLC is seeking a Manager of Customer Experience, Post-Test Support & Billing to own the strategy and roadmap for patient and provider post-result interactions, billing communications, and support. You will collaborate with multiple teams to align priorities, investments and implementation, influencing senior leaders without direct authority.
You will drive improvements across report delivery, education, payments and post-test guidance, ensuring a seamless
#J-18808-Ljbffr- ...JOB SUMMARY The Manager, Customer Experience, Post-Test Support & Billing owns the strategy, roadmap and improvement... ...the ability to influence senior leaders and drive outcomes across functions... .../or use a keyboard. Standard remote or office work environment with...Remote workFull timeWork at officeLocal area
$60k - $70k
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$128.4k - $213.9k
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$20 per hour
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$66.67k - $82k
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$100 - $130 per hour
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- ...Clario is seeking a Lead Customer Service Experience Manager to connect Customer Care, customers, and internal teams. You will guide complex escalations, align expectations, and use data and AI tools to improve the customer experience while maintaining strong relationships...Remote work
$119.84k - $149.8k
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$91.4k - $152.2k
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