Data Integrity and Quality Control Analyst

Job Description and Duties

Under the general direction of the Supervisor I, the Analyst performs a variety of complex tasks, either independently, on a team, or in a project lead capacity, designs, organizes and conducts complicated and wide ranges of research and analysis of Attorney General’s Office (AGO) legal case management databases designed to monitor program mandates, support date integrity/quality improvement initiatives, and analyze legal service effectiveness for the state agencies of California. The Analyst performs a variety of complex tasks in support of the Quality Control Team that resides in the Case Management Section (CMS). The Analyst assists in the development of quality improvement and statistical measures, benchmarks, and reports for dissemination to staff, stakeholders, and executive staff using data management and analytical software, such as Microsoft (MS) Excel, and visualization/reporting software such as Cognos. The Analyst analyzes AGO legal case management databases, such as ProLaw, to provide advice, assistance, and to inform management of data integrity issues and uses data findings for issues. The Analyst will analyze the most complex issues and make recommendations to the Supervisor I and will implement decisions instructed by the Supervisor I.

You will find additional information about the job in the .

Working Conditions

This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time.

Special Requirements

• A fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-526067) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties.  All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma.  An official transcript will be required upon appointment.

This is a 12-month limited-term position and may be extended to a maximum of 24 months or may become permanent.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Energetic and highly motivated individual with a legal background eager to work in a dynamic environment.
• Ability to visualize, articulate, conceptualize, and solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
• Ability to apply logical thinking to breaking complex problems into their component parts. Experience and knowledge of classroom instruction.
• Ability to gain and maintain good working relationships with peers.
• Ability to analyze situations and adopt effective courses of action.
• Outstanding communication skills and a commitment to providing quality customer services.
• Ability to adapt quickly to changing priorities, and to be flexible and adaptable in order to meet deadlines.
• Excellent time management and organizational skills.
• Knowledge of the configuration and design of Attorney General section specific customizations in ProLaw database.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Exam Links

To be considered for the job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have eligibility, you must take the exam for this classification.

Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin. Examination links can be found below:

Analyst II Exam link:  CalCareers

Analyst I Exam link:  CalCareers

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The SOQ is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for this position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length.

  Important Information:
  Applicants are  prohibited  from using unauthorized materials or technology (e.g., internet search engines such as Google), or artificial intelligence software (e.g., ChatGPT, Jobscan, Kickresume, etc.) that might serve to aid them in the application package.

• Other - A Cover Letter is required.