Retail Keyholder - Carlsbad

Team Lead

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

YETI is actively seeking a full-time team lead for our store located at The Forum in Carlsbad, CA. You will provide leadership support and direction to the store team and successfully execute company strategies. You will help coach and motivate a team of YETI brand enthusiasts who provide exceptional customer service. You have a customer first mindset, and thrive in a fast-paced, and results-oriented environment.

YETI stores act as a community hub for the outdoor enthusiast. A place where pursuit driven individuals can connect with the community, share their experiences and foster new relationships rooted in authenticity. We are BUILT FOR THE WILD.

Key Responsibilities:

Sales and Operations:

• Drives store sales and profitability by executing effective operations and prioritizing the customer experience.
• Supports Store Manager with delivering on sales goals, executing daily store operations and team communication
• Drives inventory receiving and replenishment processes efficiently and accurately
• Executes new product launch floor sets and merchandising direction aligned with brand strategy
• Holistically owns division of responsibility which includes inventory and product processing, visual merchandising, and community events

Customer and Brand Experience:

• Provides exceptional customer service with the ability to identify the best product for their pursuits
• Passionate about YETI brand and inspires customers to become lifetime YETI customers
• Supports execution of community marketing events within the store

Talent Management:

• Supports team coaching and development of key skillsets to accelerate sales performance
• Assesses Guide performance and share observations with Store leadership to address development opportunities
• Builds strong team morale and inspire team to perform at an exceptional level
• Communicates clearly and concisely with a variety of stakeholders and customers

Qualifications:

• High school diploma and/or equivalent
• At least 2 years of leadership experience in a fast-paced, specialty retail environment
• Experience using new technology and adopting new processes to increase profitability
• Passion for outdoor pursuits
• Available to work a flexible schedule including weekends, evenings, and holidays
• Ability to bend, lift, open, and move product up to 50 pounds as needed; ability to stand for entire work shift