Security Program Manager

Security Portfolio Manager Opportunity! GardaWorld is hiring a Security Portfolio Manager. The Security Portfolio Manager will develop and execute all client needs associated with the management of multiple client sites within the Georgia Region, to ensure an ongoing pool of available and qualified candidates meet the contract hiring needs. What’s in it for You Competitive Salary: $65,000 - $70,000 per year Work Site Location: Alpharetta, GA Set Schedule: Hybrid schedule- based on business needs. This position may require long hours and weekend work. Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. Career Growth: Career growth opportunities at GardaWorld Your Responsibilities: Provide strategic direction and hands‑on guidance to Supervisors and other team members to manage all activities and emerging issues that occur on‑shift, including physical security, safety, and business continuity events. Respond to escalations and provide direct assistance/communications to client stakeholders. Utilize professional judgement to assess immediate risks to the safety and security of customers; provide timely communications to customers about those risks when needed. Provide oversight for multiple client locations. Monitor and track metrics and key performance indicators for monthly and quarterly review as required by the client contract. Provide direct support and engagement to help subordinates reach their performance potential within assigned roles and meet broader professional development goals. Manage performance‑related staff concerns and issues in accordance with company policies. Escalate issues as required to more senior‑level management and/or client. Your Qualifications: Five (5) years’ experience in a management‑based role within finance/​security industry. Management experience to include direct, simultaneous oversight of at least 30 subordinates (direct and indirect). Work experience demonstrating a proven track‑record in three key areas: Managing diverse teams under pressure to achieve results while fostering a supportive, collaborative environment; Managing timely assessments of potential risks to the customer and overseeing immediate response to the satisfaction of stakeholders and/or in accordance with established policies and procedures; Managing multiple priorities and concerns and escalating significant issues to senior‑level management as necessary. Educational or work experience gathering and analyzing data to create metrics that support positive change and continuous improvement recommendations. Demonstrated effectiveness as a direct manager‑of‑record to diverse, cross‑functional teams fulfilling junior and junior‑mid‑level roles in an organizational hierarchy. Excellent oral communication skills, with proven ability to communicate directly with client and other customers. Excellent written communication skills, including editing final products for business leaders and customer consumption. Demonstrated ability to effectively manage change and conflict. Ability to maintain correspondence, discussions, and materials in strictest confidence. Effective management skills in high‑intensity, dynamic situations. Ability to manage competing priorities and reprioritize according to situation or client expectations. Professional judgement to escalate issues requiring senior‑level management support and response. Proficient computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications. Ability to maintain situational awareness of multiple security systems and applications simultaneously. Strong business acuity. Ability to effectively manage multiple employees with diverse personalities. Your Skills and Competencies: Hands‑on Approach Business Acumen Problem Solving Communication Consultation Cultural Awareness Leadership & Navigation Relationship Management Ethical Practice Resilience Ideal Skills, Characteristics, & Experiences: Results and people‑oriented, balancing business considerations Process‑driven mentality Highly organized Self‑motivated with a high sense of urgency Stable, progressive work history Excellent communication skills Acts with integrity Resilient and adaptable Competitive spirit Ability to develop relationships at all levels Willingness to get involved in all aspects of the business Equal Employment Opportunity Statement: It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leave of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #J-18808-Ljbffr