Career Coach

Job Description

Job Description

Position Title: Career Coach

Reports To: Economic Mobility Director

Classification: Full-Time, Non-Exempt

Hourly Range $26.44 to $31.25 (55K-65K Estimated Annually)

The BHI Career Coach helps City of Los Angeles public housing residents navigate their career path, setting goals, identifying strengths, and developing action plans to achieve their professional aspirations. They work with diverse clients, offering personalized support and guidance through various career-related stages, from job readiness, to internships and job searching, to professional development.

Key Competencies

• Cultural Awareness: Demonstrates a strong understanding of youth and young adults from diverse backgrounds and engages with them in respectful, meaningful, and culturally responsive ways.

• Engaging Facilitation: Designs and leads interactive workshops that encourage participation and reflection.

• Adaptability & Resilience: Flexible and solutions-focused, ready to tackle new challenges in an ever-evolving environment.

• Initiative & Independent Thinking: Proactively identifies challenges, proposes solutions, and drives work forward with minimal guidance.

ESSENTIAL FUNCTIONS

Key responsibilities of the Career Coach include:

• Utilize various recruitment strategies, including social media and virtual platforms, to engage the community, partners, and other BHI departments to recruit and enroll youth and young adult career seekers ages 14-24.

• Enter all eligible participants into the appropriate database(s) and maintain regular service activity entries and case notes within the system.

• Serve a caseload of approximately 50-100 participants, depending on program needs, with individual and group soft skills training and career coaching leading to work readiness.

Individualized Career Coaching

• Provide one-on-one support to help participants identify their strengths, values, goals, and career interests.

Resume and Cover Letter Support

• Help participants create compelling resumes and cover letters that highlight their skills, experience, and career goals.

Interview Preparation

• Prepare participants for interviews through mock interviews, resume reviews, practice questions, and coaching on professional communication.

Workshops and Group Sessions

• Design and facilitate workshops and group sessions focused on soft skills, job readiness, career exploration, and professional development.

Participant Records and Confidentiality

• Maintain participant confidentiality and manage participant information in accordance with applicable privacy laws and BHI policies.

Community Engagement & Partnerships

• Cultivates and maintains strategic relationships with Resident Advisory Councils, community partners, employers, and stakeholders to expand employment opportunities.

• Partners with America’s Job Centers, HACLA’s Section 3 team, and other workforce organizations to streamline referrals and enhance employment services.

• Represents BHI at community meetings, conferences, and public forums to strengthen visibility and engagement.

QUALIFICATIONS

• Bachelor’s degree in workforce development, public administration, social work, or a related field preferred. An equivalent combination of education and experience will be considered.

• 2+ years of experience in workforce development, economic mobility programs, or employment services, preferably in nonprofit or government settings. Experience in a start-up or early-stage organization strongly preferred.

• Strong ability to maintain multi-stakeholder collaborations and manage relationships with employers, funders, and community partners.

• Ability to foster a collaborative, inclusive, and results-driven culture that reflects BHI’s values of equity, empowerment, and innovation.

• Excellent communication skills with demonstrable ability to write effectively, speak persuasively, and listen attentively.

• Deep commitment to social justice, equity, and inclusivity, with an ability to work effectively in multicultural settings.

• Bilingual Spanish/English highly preferred

• Ability to reliably travel between multiple sites across Los Angeles during the workday, including occasional short-notice change

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to occasionally lift up to 15 pounds.

• Ability to travel locally for onsite recruitments and employer engagement.

Additional Responsibilities:

This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as assigned to meet the ongoing needs of the organization.