In House Sales Executive

In House Sales Executive

An In House Sales Executive presents the Hilton Grand Vacations Ownership products and programs to our owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

Responsibilities:

• Welcome owners and present luxury vacation ownership products to potential buyers.
• Maintain effective communication with clients and provide follow up to ensure customer happiness.
• Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
• Attend all sales training and sales meeting for key information on product and related updates.
• Apply selling concepts promoted at Hilton Grand Vacations.
• Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
• Perform follow-up interactions to complete a sale with Guests and Owners online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
• Generate referral leads with each new customer.
• Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
• Work well in a team environment.

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Must be able to work a flexible work schedule to include weekends and holidays.
• Proficiency (reading/writing/speaking) in English.
• Minimum one year of proven sales experience.
• Ability to resolve complex customer service issues.
• Proven ability to adapt to changes in a fast-paced environment.
• 6 months of previous timeshare/vacation ownership experience.
• High School diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 1 + years of previous timeshare/vacation ownership experience preferred.
• Two years of proven track record negotiating and closing high-end sales.