Bojangles Assistant General Manager - Knoxville, TN - 938

Assistant General Manager

Start your "Bo-Journey" today! "It's Bo Time" isn't a phrase, it's a lifestyle. We commit ourselves to being better for each other and our guests. You see this in our hospitality, our inclusiveness and the promise to deliver great service.

Assistant General Managers lead our teams in providing our guests with the most exceptional experience in Southern Hospitality. Assistant General Managers work with the General Manager to develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer centric culture.

Essential duties for an Assistant General Managers may include, but are not limited to the following:

People:

• Creates an inviting culture in the store, a place where our team members feel respected and valued.
• Actively seek growth opportunities or assignments for development.
• Communicates effectively with all guests (internal and external)
• Takes an active role with all new team members.
• Effectively demonstrates our Cultural Principles in every interaction.

Performance:

• Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor
• Upholds standards and takes corrective action when standards are not being met
• Empowers team members to maintain WOW guest service with every interaction
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable.

Profit:

• Understands the Restaurants P&L results.
• Understands how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Demonstrates and upholds all safety and security standards.
• Engages in all LTO throughout LTO life cycle, including training and POP by deadlines.

Qualifications:

• A minimum of 2 years management experience.
• 18 years or older
• Able to read, write and speak English.
• Must possess a valid driver's license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50-hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior Microsoft Office Experience
• Prior cash handling and bank deposit experience
• Ability to multi-task and lead teams in a fast-paced environment.
• Ability to bend, stand, kneel frequently lifting 25+lbs.

Benefits:

• 401(k) w/matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Paid training
• Vision insurance

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, Affirmative Action employer.