Creative Operations Manager

HELP US BRING THE GIFT OF HEALTH TO LIFE. Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life. This role is not available for any form of immigration sponsorship or support, including completion of the Form I-983 training plan required for STEM OPT. This role is not available for sponsorship, including I-983 participation. POSITION SUMMARY The Manager of Creative Operations will partner with the Creative Director to ensure efficient and effective delivery of creative solutions. They act as the integration point between intake and output of all creative projects by focusing on project management, asset management, capacity planning, and budgeting. They excel at clearing barriers and problem solving, while gaining consensus across many stakeholders. In pursuit of continuous improvement, they will constantly evaluate resourcing, processes, and platforms. ESSENTIAL RESPONSIBILITIES AND DUTIES Creative intake, traffic, and resourcing: Owns creative project intake, project management, and traffic management, assigns project IDs and templates, partners with the Creative Director to allocate design, copy, and review resources; prioritizes work based on criticality and deadlines, and manages schedules, dashboards, and cross‑functional touchpoints to ensure on‑time delivery in a high‑volume environment. Workflow, systems, and operations optimization: Designs, manages, and continuously improves Creative Services workflows, SOPs, and project management processes; analyzes system needs, stays current on relevant technologies, maintains the creative tech stack, and recommends new tools or enhancements. DAM strategy and asset management: Leads asset collection, organization, metadata tagging, rights management, formatting, and archiving in the Pharmavite DAM; partners with the Creative Director to define DAM strategy, policies, and procedures; manages permissions, trains users, and supports asset retrieval. Quality control, governance, and reviews: Manages proofing process of assets for accuracy and quality prior to final delivery, supports designers and vendors through QC processes, maintains approval and asset archives, and manages monthly cross‑functional reviews of updated product packaging with documented visual and written logs. Reporting, enablement, and business partnership: Develops and delivers onboarding and training for Creative and cross‑functional teams; pulls and analyzes workflow data (capacity, turnaround times, workload, project mix) to enable forecasting; collaborates closely with Business Excellence on communications and active initiatives; manages shared creative supplies and operational needs. MINIMUM QUALIFICATIONS Seven+ years’ experience in an in‑house creative department (preferred) or external agency, working in Digital Asset Management and Project Management. KNOWLEDGE/SKILLS/ABILITIES Proficient Macintosh computer skills, knowledge of PC environment. Proficient in Adobe Creative Suite, Microsoft Office, and DAM software operation. Demonstrated ability to use AI tools (e.g., Copilot, generative AI, workflow automation) to improve speed, quality, and efficiency across creative and operational tasks. Ability to evaluate emerging technologies and integrate them into daily workflows to enhance productivity and creative output. Adaptability and learning agility, with the ability to quickly adjust to new tools, processes, and shifting priorities in a fast‑moving environment. Strong attention to detail. Demonstrated ability to communicate clearly, concisely and openly with stakeholders, team members, and vendors on project needs. Initiative to continually maximize efficiencies and effect improvements through relationship building and monitoring of process breakdowns. Successful track record creating and managing project timelines/traffic for a creative agency or in‑house team. Proactive mindset toward continuous improvement, experimentation, and evolving ways of working. Bachelor’s degree or equivalent preferred. OUR OFFER Here, career paths aren't predefined, and bureaucratic limitations don't exist – you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team – to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well‑being – as well as peace of mind. These rewards – plus our new recognition program – ensure employees feel supported both at work and home. SALARY RANGE National Target Base Pay Range: $100,000.00 - $166,000.00 . The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $110,000 - $184,000 , to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job‑related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits. Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us. Pharmavite is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job‑related qualifications and abilities. Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email View email address on click.appcast.io. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job. CALIFORNIA FAIR CHANCE ACT Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text‑based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: View email address on click.appcast.io. DISCLOSURE Any misrepresentations or false statements during the application process, including regarding U.S. work authorization and/or the need for immigration sponsorship or support, may result in the rejection of candidacy or the termination of employment. #J-18808-Ljbffr