Program Manager - Outpatient Services

Job Description

Lead. Inspire. Make a Difference.

Are you ready to take the next step in your behavioral healthcare career while maintaining a healthy work-life balance? Join West River Mental Health and become part of an organization committed to making a meaningful difference in the lives of individuals and families throughout Western South Dakota.

At West River Mental Health, we strive to be the premier provider of behavioral healthcare in the Black Hills. Since 1948, we have been committed to providing high-quality, compassionate mental health services to the communities we serve. Today, we are proud to be the largest and most advanced community mental healthcare organization in the region.

West River Mental Health has recently made significant investments in our compensation structure, including enhanced wages for this leadership position.

West River Mental Health is currently accepting applications for a Program Manager to lead our Outpatient Program in Rapid City.

About the Position

The Program Manager plays a key leadership role within our Outpatient Program, providing clinical and operational support while helping guide and develop a team of counseling professionals.

In this role, you will provide direct supervision to counseling staff regarding clinical and non-clinical practices, support the delivery of high-quality mental health services, and maintain a direct connection to client care.

The successful candidate will be a collaborative and supportive leader with strong clinical, assessment, and therapeutic skills. The ability to partner with a multidisciplinary team and promote family-driven, strength-based services is essential.

Responsibilities include:

• Providing direct supervision, guidance, and support to counseling staff
• Supporting both clinical and non-clinical practices within the program
• Providing direct client care and maintaining clinical involvement
• Promoting high-quality, person-centered behavioral healthcare services
• Identifying and supporting staff training and professional development needs
• Implementing training and development opportunities to support agency standards, licensing requirements, and best practices
• Partnering with agency leadership and other professionals to ensure coordinated and effective services
• Supporting a positive, collaborative, and growth-oriented team culture

This is an exciting opportunity for an experienced mental health professional who enjoys developing others, supporting a team, and continuing to make a direct impact through clinical work.

Education and Experience

Candidates must have:

• A Master's degree in a human services-related field
• Licensure in the State of South Dakota to practice mental health counseling
• Qualified Mental Health Provider (QMHP) certification or eligibility
• A minimum of two years of post-graduate experience

Previous leadership or supervisory experience is valued, as is a passion for supporting staff development and building strong, collaborative teams.

Why West River Mental Health?

At West River Mental Health, we believe that taking care of our communities starts with taking care of our employees. We are committed to creating an environment where our team members can build meaningful, long-term careers while also having time for the people, experiences, and moments that matter outside of work.

We offer:

• Recently enhanced and competitive wages
• Flexible scheduling that supports work-life balance
• Health and dental insurance
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Generous Paid Time Off
• Paid holidays and floating holidays
• Opportunities for continued professional development
• Leadership development and career growth opportunities
• A collaborative team environment where your ideas and expertise are valued
• The opportunity to make a lasting impact on both clients and the professionals you lead

We believe our employees are our greatest asset and are committed to creating a workplace where people feel supported, valued, and empowered to grow.

Live and Work in the Beautiful Black Hills

Rapid City is a vibrant community of approximately 60,000 people located in the heart of the beautiful Black Hills of Western South Dakota. With excellent schools, a diverse community, rich history, and endless recreational opportunities, Rapid City offers an exceptional quality of life.

Whether you enjoy hiking, biking, skiing, exploring national parks and monuments, attending community events, or experiencing local arts and culture, there is something for everyone. Rapid City offers the opportunity to enjoy big adventure, breathtaking scenery, and a strong sense of community, all while avoiding the congestion and cost of larger metropolitan areas.

If you are looking for a place where you can grow as a leader, build a meaningful career, and still have time to enjoy the life you have outside of work, West River Mental Health may be the perfect fit.

This position is a Section 3 eligible job opportunity. We encourage applications from individuals who are low-income and/or live in public housing and/or receive a Section 8 voucher.

This job description is intended to provide general guidelines for meeting the requirements of the position. Responsibilities, knowledge, skills, abilities, and working conditions may change as organizational and program needs evolve.

West River Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.