Host

Location 440 W 2nd St,Austin, TX, 78701,United States Employee Type Full Time Required Degree NONE Who We’re Looking For We are looking for high-caliber, motivated hospitality professionals! As a Host, you create the arrival experience that is one of the first steps in providing our extraordinary guest service. This is a fun and rewarding opportunity! The pace is fast, and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, and discounts at all of our restaurants for you to enjoy! What to Expect Consistent delivery of an approachable, refined hospitality experience Willing to have a flexible schedule Always attentive to guests and team Arrange tables and seating plan for the night based on expected reservations Answer phone calls and messages sent to the restaurant Ensure the arrivals area is clean, stocked with supplies needed and organized at all times Welcome our guests upon arrival and thank them when departing Approaches guests and collects information needed to assist with seat and bar arrangements Check in guests with reservation and confirm any applicable notations Organizing nightly dining reservations, private parties and any guest'sspecial occasion Maintains knowledge of the restaurant layout and table numbers, seating the room evenly per operational needs and member requests Works with a sense of urgency to anticipate guests and team members needs when the opportunity arises Communicates with management, and service staff immediately to rectify any and all guest needs and requests Walk guests to table and be available to answer any immediate questions Ensure all notes, allergies mentions and requests are communicated to server Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team Ensure the work area is in compliance with the Health and TABC code at all times Being Part of the Team You are constantly in motion Always smiling, even on the inside Adapting to changes and adjustments on the fly Gladly taking responsibility and not leaving it to others Service is a conversation not a transaction Not afraid to change or innovate Committed to learning all about the food and beverage we offer Comfortable with receiving feedback and brave enough to deliver it Living in the “We” and not always the “I or Me” Sometimes being in the weeds and ready to help each other clear a path You take responsibility and not leave it to others Genuine care for others You are kind You say thank you a lot during your shift You Should Have Prefer one (1) or more years of serving experience in a high volume fine dining restaurant A valid TABC Certification and Food Handlers Certification may be required and must be obtained before entering this position Must have an outgoing personality and hospitality driven attitude Must be a highly organized individual with the ability to handle numerous tasks at a time Must be polished, professional, friendly, dynamic and able to multitask PHYSICAL AND WORKING ENVIRONMENT Must be able to stand or walk for a minimum eight-hour shift. Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary. Must be able to lift to 25 pounds. Must have excellent communication skills and be able to read, write, speak and understand English. Must be able to work in a fast-paced and high-volume environment in the presence of areas containing high noise levels, bright lights and dust and communicate during this time – sometimes within a small area. Must be able to work inside and outside at all times of the year as needed, based upon business volumes. #J-18808-Ljbffr