People Operations Manager

How You Can Help Us Make a Difference Charlotte County is seeking a collaborative, innovative, and service‑oriented People Operations Manager with a focus on Talent Acquisition to lead the County's strategic recruitment and hiring initiatives. This position is responsible for developing and executing talent acquisition strategies that attract, engage, and retain a highly qualified workforce dedicated to public service. The People Operations Manager oversees the Talent Acquisition function while partnering with County leadership to anticipate workforce needs, strengthen the employer brand, improve the candidate experience, and ensure recruitment practices are efficient, equitable, and compliant with applicable laws and regulations. As a member of the People Operations leadership team, this position helps advance a culture focused on exceptional customer service, operational excellence, employee engagement, and continuous improvement. Education & Credentials That Power This Role Education and Experience: An equivalent combination of relevant training, education, and experience: Bachelor’s Degree Preferred: Finance, Human Resources, Business Administration Experience: Eight (8) years of progressively responsible experience in people operations; recruitment/staffing & onboarding, compensation / pay plan maintenance / total rewards management, training & development programs, employee relations, labor relations, FMLA, retirement plan management, benefits, wellness, safety and People Operations Information Systems to include lead or supervisory experience. Preferred certifications: PHR: Professional in Human Resources / SPHR: Senior Professional in Human Resources; SHRM-CP / SHRM-SCP; Certified Compensation Professional (CCP); CWC: Certified in Workers’ Compensation; WCCA: Workers’ Compensation Claims Administration Licenses and/or Certificates N/A Your Purpose & Day‑To‑Day Journey Knowledge, Skills and Abilities Knowledge of departmental policies, plans, and procedures. Knowledge of modern office practices, plans, and procedures. Knowledge of Microsoft Word, Excel, PowerPoint, and other job‑related computer programs and software applications. Knowledge of operations and practices of local government, as well as current trends and practices of public people operations administration. Knowledge of best practices pertaining to employee compensation, performance management programs, and People Operations Information Systems processes. Knowledge of research techniques, and ability to conduct in‑depth research and implement related recommendations. Excellent communication, presentation and interpersonal skills. Strong understanding of adult learning principles and instructional design. Skill in the creation and production of statistical reports and spreadsheets, as well as database development and management. Strong analytical and research skills. Skill in effective communication, both orally and in writing, to include public speaking. Skill in prioritizing and organizing work. Skill in the use of office equipment such as a computer, multi‑line telephone system, scanner, fax machine, and copier. Ability to operate a motor vehicle. Ability to create and write policy recommendations to People Operations Director. Ability to create and write comprehensive class specifications and position descriptions. Ability to make recommendations and to use resourcefulness and tact in solving new problems. Ability to lead and/or direct a team of subordinates and/or peers. Ability to ascertain priorities and meet deadlines and objectives. Ability to analyze and exercise judgment and discretion in applying and interpreting departmental functions, procedures and policies. Skill in the use of standard office computer equipment and software applications; ability to maintain accurate records and reports. Ability to provide internal/external guidance and customer assistance via all forms of communication. Ability to use computers for data entry, word processing, and/or accounting purposes. Ability to author reports, business correspondence, and procedure manuals. Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public. Physical Demands Walking, sitting, hearing, seeing up close, talking, standing, finger movement, repetitive motions. Work Environment Work is performed in a relatively safe, and secure work environment. Risk/Safety Conditions The position requires no exposure or risk related to physical and/or mental health and safety. Important Notices Charlotte County Board of County Commissioners does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non‑merit factor. Emergency Response/Recovery Activities All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. Benefits Charlotte County Board of County Commissioners offers a comprehensive benefits package to regular full‑time employees. #J-18808-Ljbffr City of Santa Fe Springs