Lead PGO Generation Services Consultant

Position Summary

The Lead PGO Generation Services Consultant serves as the PGO‑RRE liaison for fleet‑wide RRE generation facilities. This position supports all PGO‑RRE leadership with duties that ensure Duke Energy’s Generation relays remain NERC compliant. As a key point of contact between RRE and PGO, the employee represents all relay testing and scheduling matters between the generation plants and various PGO teams. The role organizes and facilitates meetings between RRE plants and PGO leaders, maintaining safety, regulatory compliance, schedule, configuration management, and plant integration. The candidate must communicate, coordinate, and lead diverse work groups—especially across Generation and PGO boundaries—to achieve program objectives.

The environment is highly regulated, requiring constant adherence to specifications, policies, and procedures. The program manager must recognize weaknesses, communicate with stakeholders, and maintain a SharePoint site that stores information relevant to both fleet RRE Generation sites and PGO/contractor performers. The individual must be well versed in both PGO and RRE Generation policies and procedures, operate across NC/SC supporting multiple RRE Generation facilities with occasional overnight travel, and possess knowledge of financial and accounting practices to advise leadership. The role also serves as a single point of contact for procurement of resources and specialized parts, demonstrating understanding of Maximo PRs and POs.

Fostering a culture of self‑reporting compliance violations, continuous improvement, and consistency between each area of responsibility is essential. The employee must operate under both RRE and PGO safety, training, processes, and programs, remain trained and qualified, and be well acquainted with entering Generation areas.

Responsibilities

• Works across RRE and PGO boundaries through written and verbal communication while fostering open communications between both organizations.
• Tracks and exchanges all NERC PRC‑005 information through use of SFTP; schedules all required testing and engages necessary resources.
• Packs PRC‑005 testing data and files it in the designated repository.
• Creates new NERC PMs in Maximo for new builds and modifications/upgrades.
• Facilitates collaborative meetings with RRE and PGO organizations to coordinate and execute the interface agreement and operating guidelines.
• Develops positive working relationships with RRE/COSO and PGO using effective oral and written communication skills.
• Exhibits superior verbal and written communication skills with the ability to interact with both PGO and RRE leadership.
• Conveys complex NERC information clearly and concisely at different levels of the RRE and PGO organization.
• Tracks all aspects of the RRE NERC relay maintenance programs, from objectives and tasks to resources and deadlines.
• Ensures business goals and objectives are accomplished through effective communication and work monitoring.
• Recommends improvements to ensure the program is carried out effectively and within budget.
• Assists in developing outage work plans to reduce inefficiencies for the entire RRE organization regarding NERC relay testing.
• Supports PGO and contract teams operating within RRE plant boundaries, exercising broad knowledge of both RRE/COSO and PGO expectations, including work/activities inside RRE protected areas.
• Ensures relay testing and work activities are compliant with federal and state regulatory agencies such as FERC and NERC.
• Understands policies and procedures for regulatory requirements (NERC PRC‑005 program).
• Supports both RRE and PGO performers with PGO/RRE work methods, procedures, practices, and compliance with design and construction standards.

Required/Basic Qualifications

• Bachelor’s degree in Engineering, Technology, or Other Related Degree.
• Seven (7) or more years of related work experience.
• In lieu of a bachelor’s degree and seven (7) years of experience, high school/GED and ten (10) or more years of related work experience.

Additional Preferred Qualifications

• Three years of power plant experience.
• Five years of resource scheduling experience.
• Multi‑site experience for Duke Energy, Gas, Hydro, Coal, Solar, and Battery Storage.
• Maintain and confirm vendor laptop testing software.
• Ability to assess and evaluate workers and ensure NERC compliance.
• Demonstrated ability to lead a team toward a positive safety culture, including working knowledge of OSHA and Safe Work Practice standards.
• Proven track record of taking ownership and accountability for own actions and those of the assigned teams.
• Proven track record of working collaboratively with external contractors and other organizations.
• Experience with station group interfaces required (Operations, Maintenance, Work Control, EHS, Site Services, Supply Chain).
• Ability to work with suppliers, vendors, contingent resources and plant personnel to facilitate common goals for success.
• Strong command and control skills.
• Demonstrated Behavioral Competencies: Innovative Change, Collaborating and Working with Others, Problem Solving / Decision Making, Delivering Results, Change Management.

Working Conditions

• Hybrid – work will be performed from both remote and onsite locations after the onboarding period. Hybrid employees should live within a reasonable commute to the designated Duke Energy facility.
• Extended periods of sitting and computer work, communication via phone, email, text, and Teams platforms.

Specific Requirements

• Pass Generation required qualifications, fit for duty, and psychological assessment, and maintain unescorted access to Protected Areas within Generation facilities.
• Must be able to obtain unescorted access to Duke’s Generation facilities.
• Pass required background check for NERC/CIP.
• Must have a permanent residence approximately forty‑five minutes within base location.
• Availability for after‑hours work and call‑out rotation.
• Must refer to any required background check for NERC/CIP/Generation compliance.
• Familiarity with nondestructive testing, knowledge of crafts associated with the maintenance of a generation power plant, and understanding of the codes and standards related to electrical, pressure vessel, and piping maintenance.
• Generation power plant operational knowledge consistent with the requirements of the maintenance manager’s job.
• This position is based out of Charlotte, NC.
• Demonstrated ability to independently manage and direct multiple projects with little or no supervision.
• Experience in regulated environment, including interfacing with regulatory agencies.
• Advanced written and oral communication skills.
• Advanced technical and professional knowledge, skills, and performance frequently lead others.
• Effectively coordinate work activities with internal and external customers.
• Extensive skills, including word processing, email, Excel spreadsheets, etc.

Travel Requirements

Supporting and occasional overnight travel may be required across NC and SC in support of RRE Generation facilities.