Salesforce Agentforce Architect

We are:The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.Stronger together!The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.The value for our clients and our peopleFor our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challengesThe Work:The Salesforce Agentforce Architect will architect and lead the design and delivery of AI agent solutions on Salesforce Agentforce. Defines agent architecture and translates business requirements into reliable, governed, production-grade agents. Owns the technical approach for agent build, integration, testing, monitoring, and continuous accuracy tuning.Key Responsibilities: Lead Agentforce solution design from discovery through go-live and hypercare, owning the end-to-end technical architecture.Lead complex Marketing Cloud development projects and technical initiatives from conception to completionDesign grounding and prompt strategies using Prompt Builder, Data Cloud/RAG, and retrieval patterns; engineer prompts for accuracy and hallucination control.Establish the testing and evaluation approach — Agentforce Testing Center, evaluation specs, accuracy/regression tuning.Build interaction logging, monitoring, and performance-tracking to support adoption and continuous improvement.Design reusable actions, prompt templates, and frameworks to accelerate delivery across use cases.Serve as technical lead in client engagements, translating business requirements into agent solutions and advising stakeholders on feasibility and scope.This is a hybrid role in Chesterbook, PA and will require 3 days per week in the office. May consider qualified candidates in Orlando, FL.What you need:Minimum 6 years of Salesforce Platform experience including hands-on Agentforce / Einstein AI DeliveryMinimum 2 years of experience with Salesforce Marketing CloudSalesforce Agentforce Specialist CertificationSalesforce Marketing Cloud Developer or Consultant CertificationBachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience) Bonus Points If:Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field.Strong Salesforce platform development: Apex, LWC, Flow, SOQL, and platform integration (REST/Platform Events).Hands-on Agentforce / Einstein AI: agents, topics, actions, Prompt Builder, Model Builder.Experience with Data Cloud Knowledge of enterprise architecture patterns and API/integration methodologies.Proficiency with Git, JIRA, CI/CD, and modern Salesforce DevOps (SFDX, scratch/dev orgs).Understanding of AI/ML applications within marketing cloud. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 10/08/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | AccentureRole Location Annual Salary RangeCalifornia $73,800 to $218,800Colorado $73,800 to $189,000Connecticut $73,800 to $189,000District of Columbia $78,500 to $201,300Illinois $68,300 to $189,000Maine $62,800 to $161,000Maryland $73,800 to $189,000Massachusetts $73,800 to $201,300Minnesota $73,800 to $189,000New York $68,300 to $218,800New Jersey $78,500 to $218,800Ohio $68,300 to $175,000Virginia $68,300 to $201,300Washington $80,200 to $201,300Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on click.appcast.io or send us an email or speak with your recruiter.Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.California requires additional notifications for applicants and employees. 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