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OmniChannel Customer Success Leader | Build & Elevate Teams

Wwshemi

BrightEdge is seeking a hands-on people leader for its OmniChannel Customer Success team in Cleveland. You will coach 6–8 CSMs, manage complex client relationships, and drive platform adoption and measurable outcomes for enterprise customers. Lead strategy, collaborate with cross-functional teams, and ensure high-touch, white-glove service across onboarding and ongoing support. This role requires strong executive communication and a data-driven mindset. #J-18808-Ljbffr Wwshemi

Vacancy posted 4 hours ago
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