Medical Social Worker

Medical Social Worker

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

The Medical Social Worker is responsible for providing comprehensive case management services at Equitas Health and identifying and assisting HIV+ persons needing case management services throughout Ohio. The individual will operate in accordance with the established professional standards and guidelines as stated by the Ohio Revised Code and put forth by the Ohio Counselor, Social Work and Marriage and Family Therapist Board. The individual will operate in accordance with the established professional standards and guidelines for the National Association of Social Workers (NASW) and agree to adhere to NASW standards for social work management.

This position is represented by Equitas Health Workers United Local 6609, Ohio Federation of Teachers (OFT), American Federation of Teachers (AFT), AFL-CIO union and is subject to the terms and conditions of the collective bargaining agreement. Hourly rate: $23.51-$26.44 LSW required. Benefits include PTO, vision, dental, health, 401k, and sick time.

Essential functions of the job include, but are not limited to, traveling, driving, having reliable transportation to meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments and counseling.

Major areas of responsibilities include:

• Providing high quality case management for clients and their families by assisting them to access medical services, health insurance, Ryan White benefits, and other resources and services to improve health outcomes, housing stability, and employment and income attainment.
• Conducting comprehensive psychosocial assessments for people with HIV/AIDS seeking services at intake and complete update assessments each bi-annually and as needed.
• Developing, monitoring, and evaluating individual case plans for each assigned client at intake, bi-annually, and as needed thereafter.
• Functioning as a central and primary access point for financial assistance programs, including but not limited to Ryan White Treatment Modernization Act (Part B and C), HOPWA short term rental assistance, and other assistance programs as appropriate.
• Assessing client's mental health needs and providing crisis intervention as necessary.
• Assisting client with linkage to resources such as housing, respite, nutritional assistance, palliative care, chore assistance, transportation and social functions that help increase the client's ability to remain independent in the community.
• Navigating community workforce programs and providing supportive services to clients that address the unique barriers to employment PLWHA may face in returning to work, understanding benefits eligibility, confidentiality and health management in the workplace.
• Identifying and engaging health care professionals in the region to provide quality services to HIV+ individuals and establishing new relationships in collaboration with ODH.
• Representing Equitas Health within the community, engaging other service providers and providing education about special needs associated with a client living with HIV/AIDS in the primary care continuum, mental health continuum, and other community resources.
• Working collaboratively within a multidisciplinary team.
• Maintaining confidentiality of clients by adhering to Equitas Health Confidentiality Policy and Procedure, HIPAA, and other established professional standards and guidelines.
• Maintaining documentation through Equitas Health, ODH, and other software systems. All documentation will be recorded and complete within two business days of provided service.
• Effective written and verbal communication skills. Ensuring that action items and updates are provided to Supervisor proactively. Capturing feedback from clients, staff, and community partners and communicating the information to the appropriate persons.
• Returning client, provider, and other stakeholder correspondence within 2 business days.
• Achieving productivity standards maintained by Equitas Health, including spending no less than 60% per month of hours worked directly engaging with clients, their families, and other informal supports.
• Participating in and completing Peer Review Audits monthly. Medical Social Workers will maintain scores of no less than 90% on monthly peer reviews.
• Coordinating with clients in order to maintain Active status through Ryan White and other programs. Medical Social Workers are responsible to have no less than 90% of their clients within date or identified as active in any given month.
• Responsible for accurate and timely completion of documentation in order to provide accurate data and reports to Equitas Health and its Board, as well as federal, state, and local governments.
• Attending trainings, as assigned, to improve case management skills related to written and verbal skills, putting theory into practice, and accurate documentation across multiple systems.
• Medical Social Workers will participate in Motivational Interviewing trainings and Learning Groups. As appropriate, Supervisors will schedule shadowing and review recorded visits between Medical Social Workers and clients in order to evaluate Motivational Interviewing skills.
• Participating in Equitas Health Committees and Performance Improvement Teams as appropriate and assigned by direct supervisor.
• Preparing for and attending individual and group supervision per Supervisor's schedule. Medical Social Workers are responsible for bringing client concerns, process questions, and other needs to scheduled supervisions. Medical Social Workers are required to attend 8 hours of supervision per month.
• Demonstrating unconditional positive regard to clients; Conducting all aspects of job responsibilities with a focus on exceptional customer service.
• Demonstrating continuous growth and development of Cultural Competency exhibiting an understanding, awareness, and respect for diversity.
• Attending monthly, quarterly, and as needed meetings in-person at multiple agency sites and community partner locations.
• Utilizing email, Skype, phone, and other telecommunication options to participate in meetings across sites.
• Other duties as assigned related to this position by supervisor.

Education/Licensure: Minimum of BS/BSW and LSW required.

Knowledge, Skills, Abilities and other Qualifications:

• Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.
• Community-based Case Management and training experience desired.
• Proficiency in all Microsoft Office applications and other computer applications required.
• Reliable transportation, driver's license and proof of auto insurance required.
• Knowledge and adherence to social work standards and ethics.

Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.