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VP, Customer Care & AI Innovation for Consumer Electronics

Samsung Electronics

Samsung Electronics America is seeking a senior leader to own the end-to-end consumer electronics customer service experience, guiding strategy, talent, and operations across a broad partner network. You will drive AI-enabled care initiatives and oversee repair quality, while coordinating with engineering and sales to expand service offerings across channels.

The role requires strong executive relationship skills, a deep background in CE services, and proven capability to manage large teams and

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Vacancy posted 1 day ago
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