Front of House Specialist

Job Description

Job Description

Front of House Specialist - Full Time
Sugarfire Smoke House - Wentzville | 1101 Lodora Dr, Wentzville, MO

Job Summary
Join the award-winning team at Sugarfire Smoke House - Wentzville as a Front of House Specialist. In this versatile, guest-focused role, you'll be the face of our busy BBQ restaurant, delivering smooth and memorable experiences from the moment guests arrive to the moment they leave. You'll work in a high-energy, team-driven environment, taking on a variety of responsibilities that keep both our dine-in and carryout operations running seamlessly. If you thrive in a fast-paced setting and enjoy variety in your workday, this is the perfect opportunity for you.

Key Responsibilities

• Guest Service
  • Greet guests with a welcoming, positive attitude and provide knowledgeable menu guidance
  • Assist guests throughout their visit, ensuring satisfaction from entry to exit
• Cashier & POS Operations
  • Accurately take orders and process payments using the POS system
  • Handle cash and card transactions with attention to detail
• Carryout & Delivery Coordination
  • Manage carryout and to-go orders, ensuring accuracy, proper packaging, and timely handoff
  • Safely and efficiently deliver orders to guests off-site while providing excellent hospitality
• Dining Room Support
  • Float throughout the dining room to check on guests, run food, bus tables, and maintain cleanliness
  • Keep front-of-house areas clean, stocked, and organized, including counters, beverage stations, and restrooms
• Team Support & Events
  • Support team members wherever needed to ensure smooth daily restaurant operations
  • Assist with off-site tent and food truck events, and potentially catering operations
• Compliance
  • Follow all food safety, sanitation, and company policies

Requirements

• Must be 18 years of age or older
• Valid driver’s license with clean driving record and reliable transportation
• Ability to multitask and stay organized in a fast-paced kitchen and restaurant environment
• Strong communication and customer service skills
• Positive attitude, team-oriented mindset, and strong work ethic
• Comfortable with cash handling and operating POS systems
• Availability to work flexible hours, including nights, weekends, and holidays

Schedule
Full-time schedule with flexible hours, including nights, weekends, and holidays as required.

Looking for full time and part time help. 

Why You'll Love Working Here

• Be part of a fun, energetic, and team-driven BBQ and hospitality environment
• Gain experience across multiple roles in restaurant operations and guest service
• Enjoy flexible scheduling and opportunities for growth within the team
• Competitive pay plus tips and delivery compensation
• No two days are the same in our fast-paced sports bar and full-service restaurant setting

Join the Team
If you're ready to bring energy, positivity, and a love for great guest experiences to Sugarfire Smoke House - Wentzville, apply today and become a valued member of our hospitality team!