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Remote Technical Support Engineer — AI Platform & Observability

$130k - $195k

LangChain

Seattle, WA
  • Remote job

A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop internal tools for improved diagnostics. The position offers remote work flexibility with competitive compensation ranging from $130,000 to $195,000, depending on experience and location. #J-18808-Ljbffr LangChain

Vacancy posted 5 days ago
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