Remote Technical Support Engineer — AI Platform & Observability
$130k - $195kLangChain
- Remote job
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop internal tools for improved diagnostics. The position offers remote work flexibility with competitive compensation ranging from $130,000 to $195,000, depending on experience and location. #J-18808-Ljbffr LangChain
$130k - $195k
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of...Remote job$141k - $208k
...analytics, data warehousing, observability, and AI workloads. The company’s... ...Airwallex have adopted the platform or expanded existing... ...looking for an experienced engineer to join our Observability team... ...; comfortable working in a remote, async-friendly team Experience...Remote workFull timeLocal areaHome officeFlexible hours- ...the Job Join us as a Senior Technical Support Engineer and help drive the resilience... ...creation of robust alerts, observability monitors, and detailed runbooks to catch platform issues before they impact end... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands-...Remote workImmediate startWork from home
$130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...includes LangSmith (Observability, Evaluation,... ...hiring a Senior Technical Support Engineer to lead... ...Location : Remote Compensation...Remote workWork at officeFlexible hours$90k
...Description B2B SAAS data observability software. Join... ...for the AI era. At Cribl, we partner... ...reality. As the AI Platform for Telemetry, we give... ...global workforce, we're remote‑first and grounded... ...Cribl is seeking Technical Support Engineers to ensure customer success...Remote workTemporary workWork experience placement- ...Site Reliability Engineer Cohesity is the leader in AI-powered data security... ...Engineer (or technical support engineer) is a senior... ...including cloud platforms. Position... ...Cause Analysis. Observability: Application Performance... ...3 days and remotely 2 days each week...Remote workLocal area2 days per week
- ...for a Senior Kubernetes Technical Support Engineer to join a highly technical... ...an enterprise AI vision platform running on Kubernetes and... ...Experience with monitoring, observability, and logging platforms.... ...Mexico. Work model: Fully remote. English: Strong written...Remote workFull timeWork from homeHome officeMonday to Friday
$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer... ...technical users, from AI engineers to... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms. Key Responsibilities... ...oriented. Location Remote, must be in Central...Remote work- ...Overview Remote Global - Non U.S. Want... ...intersection of Support, Engineering, and Product? Clipboard... ...is hiring Technical Support Engineers... ...issues across our platform. You'll own the... ...investigating issues with observability tools (e.g.,... ...Exposure to AI-assisted coding/agent...Remote workFull timeShift work
- ...looking for a Senior Technical Support Engineer to become a technical... ...naturally integrate AI into their daily workflow... ...Investigate complex platform, infrastructure, and... ..., and modern observability platforms Comfortable... ...troubleshooting Benefits We're a remote-first collective,...Remote workFlexible hours
$139.5k - $174k
...data warehousing, observability, and AI workloads. The... ...have adopted the platform or expanded existing... ...growing our support team at ClickHouse... ...seeking a Senior Technical Customer Support Engineer to join our global... ...ability to work fully remote with reliable...Remote workFull timeLocal areaHome officeFlexible hours- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...on a call or have a remote session with a customer... ...environment. Familiarity with observability, monitoring, and...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
- ...security solutions to deliver AI-driven, actionable... ...field to a powerful Agentic AI platform—that allows our customers to... ...ABOUT THIS ROLE As a Technical Support Engineer II at LVT, you will independently... ...customers to deliver high-quality remote support and contribute to...Remote workFull timeWork at officeFlexible hours
$45.07k - $79.5k
Technical Support Engineer - Platform Support Remote The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform... ...admired brands interact with their customers through AI. Our global team of courageous innovators is customer...Remote workTemporary workWork at officeImmediate startFlexible hours- ...to Senior Level Enterprise Technical Support Engineer with 5+ years of hands-... ...via phone, email, chat, and remote sessions, troubleshooting... ...understanding of cloud platforms (e.g., AWS , Azure , or... ...applications. Familiarity with observability tools like Datadog ,...Remote workFull time
- ...a dynamic and supportive team, and receive... ...and 2 days remote (onsite Tuesdays... ...of enterprise platforms.As a Principal... ...Reliability Engineer (SRE), you will... ..., champion observability and automation... ...is a hands-on technical leadership role... ...automation, and AI-powered...Remote workFlexible hours
$150k - $250k
...payments and financial platform for global... ...end-to-end. You use AI to work smarter and... ..., from Finance to Engineering, to solve hard problems... ...world-class support, and drive outcomes... ...every day. This is a technical, hands-on role,... ...with in-person and remote collaboration...Remote workTemporary workLocal areaWorldwide$180k - $225k
...of the Conquer platform. As our Senior Platform Engineer, Voice Infrastructure... ...and supporting services Own... ...issues Improve observability across the voice... ...communicate complex technical concepts... ...transcription, or AI-driven voice features... ...’s growth Remote-First...Remote workLocal area$165k - $225k
...high-performance AI infrastructure... ...platform that bridges our... ...researchers and engineering teams to programmatically... ...domains. Observability & Telemetry:... ...security features supporting SOC 2, ISO 270... ...drive complex technical initiatives.... ...we grow together. #li-remote...Remote workImmediate startFlexible hours- ...childhood field through supporting teachers who are... ...senior Infrastructure Platform Engineer to help evolve our internal... ...platform into an AI-first, intelligent... ...You’ll be a hands-on technical expert in AWS EKS and... ...validation layers Drive Observability and Insight...Remote jobFlexible hours
$122k - $163k
...Overview Senior Cloud Support Engineer at CoreWeave. As a... ...resolve high‑profile AI training workloads on... ...in developing their technical skills and troubleshooting... ..., storage volumes, observability, node management, High... ..., hybrid, or remote options depending on...Remote workTemporary workWork experience placementCasual workWork at officeFlexible hoursShift work$95k - $120k
...Technical Support Engineer Kapsch is one of Austria's most successful global technology companies.... ...tools (e.g., Nagios, Icinga) and support remote maintenance systems. Develop and... ...with Kapsch. A Note on How We Use AI: We believe hiring is a human decision...Remote workCasual workLocal areaWork from home- ...Senior Technical Support Engineer Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms... ...is built. Our AI-native Developer Security Platform integrates seamlessly into development and...Remote workWork at officeWork from homeFlexible hours
- ...Working remotely in a full-time capacity, the Senior Support Engineer will collaborate with strategic... ...automation and AI technologies. Key responsibilities... ...Serve as a technical expert for the API platform, addressing high-... ..., alerting, and observability practices Proven experience...Remote workFull timeNight shift
- ...Support Engineer PropelAuth provides the right level of authentication... ...working on auth for AI products and MCP... ...Write tutorials and technical content to assist our... ...based on patterns you observe While the hours for... ...Us: We're a remote-first team, spread over...Remote workImmediate startFlexible hours
€65k - €70k per year
...looking for a Lead DevOps Engineer (Observability & Developer... ...for our observability platform and developer tools,... ...role, you’ll shape the technical direction for monitoring... ...and implementing AI tooling and standards... ...employment, please contact hr.support@cision.com...Remote workFull time- ...Senior Technical Support Engineer We're looking for a Senior Technical Support Engineer to become a... ...for engineers who naturally integrate AI into their daily workflow—not simply as... ...Investigation Investigate complex platform, infrastructure, and API issues using...Remote work
- ...Senior Technical Support Engineer Join a fast-growing global leader in cybersecurity, trusted by some... ...of the world's top MSSPs rely on our platform. We're at the forefront of protecting... ...sophisticated cyber threats using cutting-edge AI and automation technologies. Our...Remote work
- ...Technical Support Engineer (Remote) Johannesburg, South Africa Service Delivery (SA-Based, US Hours) About the Job Technical Support Engineer... ...South African Applications Azure | VMware / Hyper-V | AI Enablement If complex outages don't scare you and AI excites...Remote workCasual workWork at officeShift work
- ...Technical Support Engineer II Are you excited by the prospect of working with prestigious... ...and resolve product, platform and customer issues.... ...biggest moments without a glitch. AI: Enabling our customers to build... ...Building, Bengaluru, Karnataka, 560071, IN (Remote)...Remote workWork at office
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