Remote Technical Support Engineer — AI Platform & Observability
$130k - $195kLangChain
- Remote job
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop internal tools for improved diagnostics. The position offers remote work flexibility with competitive compensation ranging from $130,000 to $195,000, depending on experience and location. #J-18808-Ljbffr LangChain
$130k - $195k
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of...Remote job$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer... ...technical users, from AI engineers to... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms. Key Responsibilities... ...oriented. Location Remote, must be in Central...Remote work- Smartsheet is seeking a Senior Manager of Engineering in Bellevue, WA to lead their Engineering team in developing a centralized observability platform. You will oversee engineering strategy, team building, and the integration of observability tools across services. The...Remote job
$184k - $287.5k
...seeking a Senior System Software Engineer to lead the evolution of our next-generation Data & Observability Platform. We serve and collaborate... ...NVIDIA's rapidly growing AI, HW, and SW engineering and... ...are looking for a Full-Stack technical lead who is not afraid to dig...Remote work$147k - $237.5k
...Principal Software Engineer to architect,... ..., and evolve our observability platform across infrastructure... ...for a hands‑on technical leader with deep... ...fluent in building AI‑enabled systems... ...formats, PromQL, remote write, federation... ...infrastructure. Support observability across...Remote workVisa sponsorshipWork visa- ...bringing autonomy to software engineering. We are looking for a Technical Services Engineer to... ...from our developer‑centric platform. This position sits at... ...to Have: Experience with AI/ML or enterprise software... ...scratch. Familiarity with observability tools, automation...Remote jobWork at office
$130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...Role We’re hiring a Technical Support Engineer to lead... ..., improve AI observability and evaluations,... ...oriented. Location Remote, must be in Central...Remote workFlexible hours- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...on a call or have a remote session with a customer... ...environment. Familiarity with observability, monitoring, and...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$81k - $124k
...DescriptionMoveworks is the Agentic AI Assistant platform that empowers the... ...’ Reasoning Engine and natural language... ...market Moveworks Technical Support team, supporting a... ...YAMLExperience with logging and observability tools such as Kibana... ...personas (flexible, remote, or required in...Remote workFull timeWork at officeFlexible hours$75k - $100k
...modernize through shared AI expertise and... ...phase: continuing to support and evolve our established enterprise platform while preparing to launch... ...level, customer‑facing Technical Support Engineer to support customers operating... ...in office, 2 days remote) Employment Type: Full...Remote workPermanent employmentFull timeWork at officeWork from homeWorldwide2 days per week- ...Mac infrastructure. Our Orka platform enables developers and... ...platform for the future. We are a remote‑first company with a global... ...networking, and storage. As a Senior Technical Support Engineer, you will be the operational... ...You will dig into logs, use AI code tools, write scripts to...Remote work
$46k - $62.1k
...tools). Type of Role: Hybrid technical support + QA + light development — not... ...bugs alongside senior engineers. Write technical documentation... ...base articles. Help integrate AI tools into support workflows.... ...collaborative team spirit. #LI-Remote #LI-JC1 Annual salary range for...Remote workWorldwideShift workNight shift$88.4k - $143k
...are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you... ...in the internal knowledge base. Drive AI Efficacy: Actively leverage internal AI... ...experience diagnosing and support‑executing Remote Access VPN solutions, including IPsec...Remote workH1bLocal areaVisa sponsorshipShift work$30 - $40 per hour
...accessible for enterprises and AI innovators around the world.... ...each year $500 stipend for remote office setup in first year +... ...Vultr Vultr is seeking a Technical Support Engineer to join our Technical Support... ...team, a central pillar of our platform reliability and customer...Remote workHourly payWork at officeImmediate startFlexible hoursShift work- ...for their service platform to catch up with... ...the first line of technical support for our customers... ...our Solution Engineering and Product teams... ...Proficiency with AI tools for research... ...with monitoring or observability tools Previous experience... ...home office (for remote employees); and...Remote workWork at officeLocal areaHome office
- ...to apply for the Bare Metal Support Engineer role at CoreWeave Join to apply... ...CoreWeave CoreWeave is the AI Hyperscaler, delivering a cloud platform of cutting edge services... ...use cases to provide tailored technical support. Coordinate remote troubleshooting and hardware...Remote workPermanent employmentFull timeTemporary workCasual workWork at officeFlexible hours
$122k - $163k
...Overview Senior Cloud Support Engineer at CoreWeave. As a... ...resolve high‑profile AI training workloads on... ...in developing their technical skills and troubleshooting... ..., storage volumes, observability, node management, High... ..., hybrid, or remote options depending on...Remote workTemporary workWork experience placementCasual workWork at officeFlexible hoursShift work- ...company Braintrust is the AI observability platform. By connecting evals and... ...good developer support is one of our most important... ...looking for Developer Support Engineers - both mid-level and senior... ...developers overcome challenging technical blockers to achieve their goals...Remote workLocal areaFlexible hours
$122k - $163k
...Essential Cloud for AI™. Built for... ...delivers a platform of technology,... ...performance with deep technical expertise to... .... This team supports the... ...and customer engineering teams, offering... ...storage volumes, observability, node management... ...environment, hybrid, or remote options...Remote workPermanent employmentTemporary workWork experience placementCasual workWork at officeFlexible hoursShift work- ...is seeking experienced software engineers to join Watershed in San Francisco to build an AI suite for measuring emissions and... ...decarbonizing businesses. As a technical leader, you will design the infrastructure... ...a week, except for those in remote roles. #J-18808-Ljbffr Open...Remote workWork at office
- Aidoc is seeking a Technical Support Engineer dedicated to enhancing customer satisfaction through technical... ...and problem-solving. You will ensure platform reliability by diagnosing and... ...healthcare outcomes through innovative clinical AI solutions. #J-18808-Ljbffr AidocRemote job
- A leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum value from the platform. Key responsibilities include troubleshooting technical issues, communicating effectively with...Remote job
$85k - $95k
A technology company is looking for a Technical Support Engineer. The role involves troubleshooting technical issues, responding to customer inquiries... ...with APIs and programming languages. The position offers a remote work setup with target annual compensation between $85,000...Remote job- ...to join our fast‑paced AI robotics startup as part of our technical support team. In this role, you... ...over Europe. You will remotely access and diagnose robots... ...the development of platform improvements including... ...such as Computer Science, Engineering, Robotics, or a related...Remote workWork experience placementWork from homeFlexible hoursShift work
$120k - $165k
...tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues... ...technical issues, collaborating with engineering teams, and maintaining documentation.... ...promotes an in-office culture with some remote flexibility. #J-18808-Ljbffr GammaRemote workFull timeWork at office- ...changing that, using AI to disrupt a massive... ...role You’ll be the technical backbone of our support team, resolving complex... ...collaborating with engineering to fix bugs, and... ...a safe and trusted platform. Our team has a strong... ...with both local and remote colleagues (Nice to...Remote workFull timeWork at officeLocal areaWork from home
$104.5k - $135k
...our cloud-based platform to bring people together... ...Senior Level 4 Support Engineer at Ooma partners... ...blends deep technical support expertise... ...alarm signaling, and remote programming... ...requirements Leverage AI tools to improve... ...holidays observed Employee Assistance...Remote workTemporary workLocal areaWork from home$95.42k - $119.27k
...Specialist Full Time Technical Three Forks, MT,... ..., and network support in a 24x7 environment... ...downtime. Manage remote access software used... ...Control systems engineers to ensure they are... ...include referencing AI, online forums,... ...and general roles. Observe and respect the safety...Remote workFull timeFor contractorsWork at officeLocal areaAfternoon shift- ...States Digital Space LLC is seeking a Technical Support Engineer to enhance customer experiences by solving... ...and help customers integrate our AI products successfully. The position is hybrid, allowing for both office and remote work. Ideal candidates have technical support...Remote workWork at office
$70 - $110 per hour
...operations through an AI-native platform that replaces traditional... ...surfaces, and supporting the pilot launch. Key... ...patterns. Establish strong engineering hygiene: testing, observability, and on-call readiness... ...position with flexible remote work options. Compensation...Remote jobHourly payContract workFlexible hours
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