Remote Technical Support Engineer — AI Platform & Observability
$130k - $195kLangChain
Seattle, WA
- Remote job
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop internal tools for improved diagnostics. The position offers remote work flexibility with competitive compensation ranging from $130,000 to $195,000, depending on experience and location. #J-18808-Ljbffr LangChain
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote Technical Support Engineer — AI Platform & Observability in Seattle, WA vacancy
$130k - $195k
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of...Remote job$169k - $200k
...an experienced Observability Manager to... ...candidate is a strong technical leader with... ...with engineering teams to improve... ...environments.Support incident response... ...that demonstrate platform effectiveness... ...group. Lexis + AI is the company... ...Flexible hours and remote work...Remote workPermanent employmentFlexible hours$95 - $125 per hour
Platform Engineer (DevOps / CI/CD / Automation / Observability)DETAILSLocation: Remote Position Type: 16M ContractHourly / Salary: to $90W2 based... ...The Platform Engineer will support a large-scale enterprise... ...position are subject to the use of AI to perform preliminary...Remote workHourly payContract workFor contractorsWork at officeLocal area- ...infrastructure, the full-time Senior Technical Support Engineer will act as the ultimate... ...team while working remotely. Key responsibilities... ...Hands-on experience with AI tools and automation for... ...experience with logging, observability platforms, and sophisticated ticket...Remote workFull time
Virtual Vocations Inc
United States5 days ago $130k - $195k
...Senior Technical Support Engineer We're hiring a Senior Technical... ...users, from AI engineers to infrastructure... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms Key Responsibilities... ...Location: Remote Compensation...Remote workWork at officeFlexible hoursLangChain
United States3 days ago$85k - $120k
...Istari is a self-hosted engineering platform with deep API surface... ...out frontline support, and we need someone... ...years of experience in technical or customer support,... ...databases, and leveraging observability tools and logs to... ...testing, or training AI and autonomy for complex...Remote workIstari Digital
United States5 days ago- ...Technical Support Engineer fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and... ...practical: a unified platform where high-performance inference... ..., orchestration, and observability come together to unlock...Remote work
fal
United States5 days ago - ...the Job Join us as a Senior Technical Support Engineer and help drive the resilience... ...creation of robust alerts, observability monitors, and detailed runbooks to catch platform issues before they impact end... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands-...Remote workImmediate startWork from home
Zero Hash
United States1 day ago - ...Technical Support Engineer Dublin, Ireland We are a global team... ...shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving... ...office-based, fully remote, or hybrid. In compliance...Remote workWork at officeFlexible hours
New Relic
United States2 days ago $130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...Role We’re hiring a Technical Support Engineer to lead... ..., improve AI observability and evaluations,... ...oriented. Location Remote, must be in Central...Remote workFlexible hoursLangChain
Seattle, WA2 days ago$59.5k - $82k
...Technical Support Engineer I Remote Want to Help Us Help Others? We're Hiring! GoFundMe is the world's most powerful community... ...basic programming Familiarity with Postman, Jira, observability platforms, Chat AI LLMs Enterprise customer service experience...Remote workFull timeWork at officeLocal areaFlexible hoursGoFundMe
United States9 hours ago$90k - $141k
...infrastructure for the AI era. At Cribl, we... ...reality. As the AI Platform for Telemetry, we give... ...workforce, we’re remote‑first and grounded in... ...Cribl is seeking Technical Support Engineers to ensure customer success... ...the value of all observability data. At our core, we...Remote workTemporary workWork experience placementCribl
United States5 days ago- ...Site Reliability Engineer Cohesity is the leader in AI-powered data security... ...Engineer (or technical support engineer) is a senior... ...including cloud platforms. Position... ...Cause Analysis. Observability: Application Performance... ...3 days and remotely 2 days each week...Remote workWork at officeLocal area2 days per week3 days per week
Cohesity
United States5 days ago - Cellebrite is seeking a Technical Customer Support Engineer for remote work in the Pacific Time zone or a hybrid arrangement from the Morristown, NJ office. You will provide technical support for Cellebrite software solutions to Americas customers, troubleshoot issues,...Remote jobWork at office
$35 - $50 per hour
...harnesses the power of AI to transform how... ...trusted system that observes, guides, and acts alongside... ...your career. As a Technical Support Engineer on our Premium Support... ...an expert in Gong’s platform, mastering its features... ...you succeed in a remote environment. This is...Remote workHourly payFull timeWork from homeFlexible hours- ...to Senior Level Enterprise Technical Support Engineer with 5+ years of hands-... ...via phone, email, chat, and remote sessions, troubleshooting... ...understanding of cloud platforms (e.g., AWS , Azure , or... ...applications. Familiarity with observability tools like Datadog ,...Remote workFull time
Horizon3 ai
Remote23 days ago $81k - $124k
...Moveworks is the Agentic AI Assistant platform that empowers the... ...’ Reasoning Engine and natural language... ...regulated market Moveworks Technical Support team, supporting a... ...Experience with logging and observability tools such as Kibana... ...personas (flexible, remote, or required in...Remote workWork at officeFlexible hours- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...on a call or have a remote session with a customer... ...environment. Familiarity with observability, monitoring, and...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$45.07k - $79.5k
Technical Support Engineer - Platform Support Remote The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform... ...admired brands interact with their customers through AI. Our global team of courageous innovators is customer...Remote workTemporary workWork at officeImmediate startFlexible hours- ...a dynamic and supportive team, and receive... ...and 2 days remote (onsite Tuesdays... ...of enterprise platforms.As a Principal... ...Reliability Engineer (SRE), you will... ..., champion observability and automation... ...is a hands-on technical leadership role... ...automation, and AI-powered...Remote workFlexible hours
$122k - $163k
...Essential Cloud for AI™. Built for... ...delivers a platform of technology,... ...performance with deep technical expertise to... .... This team supports the... ...and customer engineering teams, offering... ...storage volumes, observability, node management... ...environment, hybrid, or remote options...Remote workPermanent employmentFull timeTemporary workWork experience placementCasual workWork at officeWorldwideFlexible hoursShift workCoreWeave
Livingston, NJ18 days ago$120k - $165k
...About the role As the technical backbone of Gamma's support team, you'll resolve... ...problems, collaborating with engineering to fix bugs, and building... ...Gamma a safe and trusted platform. Our team has a strong... ...improvements to internal AI tools to multiply the team...Remote workFull timeWork at officeWork from homeGamma
San Francisco, CA1 day ago- ...Mid-Senior Technical Support Engineer At TRG, we work in a global environment where every diverse personality... ...candidate leverages automation and AI-driven thinking to move beyond... ...systems. Stability Tracking: Track platform usage and collaborate closely with QA...Remote workWork at officeImmediate startWork from homeFlexible hours
TRG Intelligence R&D SRL
United States9 hours ago - ...Technical Support Engineer II EMEA - UK - Remote TraceLink is the world's largest Agentic Business Network, enabling... ...workforce of governed, no-code AI agents that execute and coordinate... ...Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000...Remote work
TraceLink
United States4 days ago $116k - $174k
Release Train Engineer - BA07CEWe’re determined... ...Train Engineer - Platform Delivery leads... ...platform organization supporting API Platform... ...auditability, quality, observability, and supportability... ...validation, HITL, AI/ML, or downstream... ...have a hybrid or remote work arrangement....Remote workFull timeTemporary workWork at office- ...join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally... ...Luminance is looking to hire into its Support function: this team act as the first response... ...on simple issues or bringing in a Technical Specialist to assist further Having a...Remote work
Luminance
United States1 day ago - ...Senior Technical Support Engineer We're looking for a Senior Technical Support Engineer to become a... ...for engineers who naturally integrate AI into their daily workflow—not simply as... ...Investigation Investigate complex platform, infrastructure, and API issues using...Remote work
Runware
United States4 days ago - ...Technical Support Engineer With Cyclops now actively supporting client integrations, technical questions... ...accurately by both humans and AI tools, and treat every repeated question... ...request volume increase Location Remote. USA, Argentina, or Brazil. The role...Remote workFor contractors
Cyclops
United States8 hours ago - ...Senior Technical Support Engineer Join a fast-growing global leader in cybersecurity, trusted by some... ...of the world's top MSSPs rely on our platform. We're at the forefront of protecting... ...sophisticated cyber threats using cutting-edge AI and automation technologies. Our...Remote work
Stellar Cyber
United States5 days ago - ...Technical Support Engineer Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures... ...the broadest identity security platform in the market, trusted by more than...Remote workWork experience placementShift workRotating shift
Silverfort Inc
United States8 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Technical Support Engineer — AI Platform & Observability. Be the first to apply!
Related searches
- IT network engineer Seattle, WA
- line support engineer Seattle, WA
- senior support engineer Seattle, WA
- operations support system engineer Seattle, WA
- IT software engineer Seattle, WA
- IT engineer Seattle, WA
- IT developer Seattle, WA
- IT support engineer Seattle, WA
- support escalation engineer Seattle, WA
- IT software developer Seattle, WA