Remote Technical Support Engineer — AI Platform & Observability
$130k - $195kLangChain
- Remote job
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop internal tools for improved diagnostics. The position offers remote work flexibility with competitive compensation ranging from $130,000 to $195,000, depending on experience and location. #J-18808-Ljbffr LangChain
$61k - $101k
...certification in software engineering concepts, along... ..., workspaces, remote state/backends,... ...-authorized AI-assisted software... ...development, and technical troubleshooting,... ...diverse data sets to support continuous improvement... ...Enterprise Observability Platforms team, and our Corporate...Remote workFull timeWork at office- ...Full-Time, Remote, U.S. Only The Role We are seeking a Technical Support Engineer to join our Support team. In... ...softphone problems, platform behavior that doesn'... ...integrations; ~ log/observability tooling (Datadog or... ...using different AI tools and a general...Remote workFull time
$85k - $120k
...Istari is a self-hosted engineering platform with deep API surface... ...out frontline support, and we need someone... ...years of experience in technical or customer support,... ...databases, and leveraging observability tools and logs to... ...testing, or training AI and autonomy for complex...Remote work- ...Senior Technical Support Engineer Join us as a Senior Technical Support Engineer... ...the creation of robust alerts, observability monitors, and detailed runbooks to catch platform issues before they impact end... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands-...Remote workImmediate startWork from home
$130k - $195k
...Senior Technical Support Engineer We're hiring a Senior Technical... ...users, from AI engineers to infrastructure... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms Key Responsibilities... ...Location: Remote Compensation...Remote workWork at officeFlexible hours$44k - $56k
...Platform Enablement Engineer II (PET) TrueML Products is seeking a technically autonomous Platform Enablement Engineer... ...to leadership with supporting data and business impact... ...opportunities where AI or automation can... ...troubleshooting skills using observability and log-analysis...Remote workLocal area$90k - $141k
...infrastructure for the AI era. At Cribl, we... ...reality. As the AI Platform for Telemetry, we give... ...workforce, we’re remote‑first and grounded in... ...Cribl is seeking Technical Support Engineers to ensure customer success... ...the value of all observability data. At our core, we...Remote workTemporary workWork experience placement$130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...Role We’re hiring a Technical Support Engineer to lead... ..., improve AI observability and evaluations,... ...oriented. Location Remote, must be in Central...Remote workFlexible hours$54k - $64k
...places. Our Managed & Support Services team... ...are looking for a Technical Support Technician... ...internal workflows Observe and analyze system... ...Office, or comparable platforms Professional Experience Remote Support to manage... ...Certification, or AI Certifications Foundational...Remote workWork at officeRelocationShift work- ...Overview As a Senior Technical & Customer Support Engineer, you will handle... ...summary of what was observed, what was tried, and... ...calls for it. Own our AI support tooling. Take... ...and virtualization platforms (Docker, LXC, KVM) Comfort... ...PTO policy. Remote working environment...Remote workLocal areaMonday to FridayFlexible hours
- ...looking for a Senior Technical Support Engineer to become a technical... ...naturally integrate AI into their daily workflow... ...Investigate complex platform, infrastructure, and... ..., and modern observability platforms Comfortable... ...troubleshooting Benefits We're a remote-first collective,...Remote workFlexible hours
$45.07k - $79.5k
Technical Support Engineer - Platform Support Remote The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform... ...admired brands interact with their customers through AI. Our global team of courageous innovators is customer...Remote workTemporary workWork at officeImmediate startFlexible hours- ...looking for a Member of Technical Staff | Observability & Reliability based... ...is a high-impact platform engineering role focused on... ...work will directly support high availability,... ...Benefits Fully remote role based in Brazil... ...works: We use an AI-powered matching process...Remote workFull time
- ...a dynamic and supportive team, and receive... ...and 2 days remote (onsite Tuesdays... ...of enterprise platforms.As a Principal... ...Reliability Engineer (SRE), you will... ..., champion observability and automation... ...is a hands-on technical leadership role... ...automation, and AI-powered...Remote workFlexible hours
$150k - $250k
...payments and financial platform for global... ...end-to-end. You use AI to work smarter and... ..., from Finance to Engineering, to solve hard problems... ...world-class support, and drive outcomes... ...every day. This is a technical, hands-on role,... ...with in-person and remote collaboration...Remote workTemporary workLocal areaWorldwide$122k - $163k
...Essential Cloud for AI™. Built for... ...delivers a platform of technology,... ...performance with deep technical expertise to... .... This team supports the... ...and customer engineering teams, offering... ...storage volumes, observability, node management... ...environment, hybrid, or remote options...Remote workPermanent employmentTemporary workWork experience placementCasual workWork at officeWorldwideFlexible hoursShift work- ...Productivity Insights Platform. Our platform... ...to automating engineering improvement uses... ...to improve their AI Leverage, Predictability... ..., hands-on Lead Technical Support Engineer to join... ...SQL, logging and observability tools (Datadog,... ...protected by law. #LI-Remote #J-18808-Ljbffr...Remote work
- ...Senior IT Engineer Global - Remote Join Turing's IT team... ..., and be the technical backbone that lets... ...our identity platform (SSO, MFA, provisioning... ...monitoring and observability across corporate... .... Experience supporting a fast-growing,... .... We are AI forward: We help...Remote work
$31.25 - $44.96 per hour
...re a motivated, customer-obsessed technical support professional with a passion for solving... ..., and you're excited to support a platform that uses behavioral AI to stop the attacks others miss.... ...cross-functionally with Engineering and Product teams to drive resolution...Remote work$111.8k - $128.5k
...Senior Technical Support Engineer Cambridge Mobile Telematics is looking for a collaborative, customer... ...126,000 crashes worldwide. We build AI to solve some of the most difficult challenges... ...and overall deployment of CMT's platform and mobile applications including...Remote workTemporary workWork experience placementSummer workWork from homeWorldwideFlexible hours- ...ground floor as we build out our Technical Support function at Cyberhaven. The Technical Support Engineer candidate is passionate about... ...s Data Detection and Response platform, understand how it interacts... ...actually work, not against it. AI Changed Work. We Protect It....Remote workImmediate start
- ...data, and communication with families. We are looking for a Technical Support Engineer who enjoys understanding complex systems, debugging... ...with automation, tooling, or better internal systems • Use AI assisted workflows to accelerate coding, debugging, investigation...Remote work
- ...Junior Support Engineer We are looking for a Junior Support Engineer... ...engineer who enjoys debugging technical issues, solving customer problems... .... Use Cursor or similar AI-powered development tools to... ...patch releases and ongoing platform improvements. Update...Remote work
$90k - $114k
...Senior Technical Support Engineer Mirakl is powering the platform economy by helping businesses around the globe adopt the marketplace... ...office – 4 days in office, 1 day remote. The Mirakl Support team is a... ...of our processes and our AI-based tools Solving Complex Problems...Remote workWork at office$85k - $105k
...Prismatic is the integration platform that helps B2B software companies... ...infrastructure. It provides flexible, AI-enabled build experiences... ...role: We’re looking for a Technical Support Engineer who is excited to work on a fully remote team that offers the best possible...Remote workFull timeTemporary workFlexible hours$80k - $175k
...looking for? We're hiring a Technical Support Engineer to help our top customers... ...handling: diagnose platform issues vs user issues, coordinate... ...Is Hercules in-office or remote? Hercules founding team... ...and dental Use whatever AI productivity tools you'd like...Remote workFull timeWork at office- ...Technical Support Engineer II EMEA - UK - Remote TraceLink is the world's largest Agentic Business Network, enabling... ...workforce of governed, no-code AI agents that execute and coordinate... ...Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000...Remote work
$85k - $135k
...Technical Support Engineer USA (Remote) About Kalepa: Insurance is a $7T global industry built on professional... ...distribution. Kalepa is building AI that can perform that work. We... ...resolution of issues across Kalepa's AI platform for insurance. You'll be the...Remote workWork at office$70k - $110k
...redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing... ...cybersecurity starts with you. About the Role The ideal Technical Support Engineer candidate is passionate about technology and customers....Remote workWork at officeLocal areaImmediate start$99.4k - $150.3k
...Salesforce Salesforce is the #1 AI CRM, where humans with... ...to add a new member to our Technical Support team as we scale our world... ...connection between support and engineering. You’ll be working on the... ...parameters, etc) ~ Knowledge of platform technology (Email services,...Remote work
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