Remote Technical Support Engineer — AI Platform & Observability
$130k - $195kLangChain
Seattle, WA
- Remote job
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop internal tools for improved diagnostics. The position offers remote work flexibility with competitive compensation ranging from $130,000 to $195,000, depending on experience and location. #J-18808-Ljbffr LangChain
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote Technical Support Engineer — AI Platform & Observability in Seattle, WA vacancy
$130k - $195k
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of...Remote job$141k - $208k
...analytics, data warehousing, observability, and AI workloads. The company's... ...Airwallex have adopted the platform or expanded existing... ...looking for an experienced engineer to join our Observability team... ...; comfortable working in a remote, async-friendly team Experience...Remote workLocal areaHome officeFlexible hoursClickHouse
United States4 hours ago$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City... ...harnesses the power of AI to transform how revenue... ...trusted system that observes, guides, and acts... ...an expert in Gong's platform, mastering its features... ...help you succeed in a remote environment. This...Remote workHourly payFull timeWork from homeFlexible hoursGong.io
New York, NY4 days ago- ...It started with support, the hardest surface... ...customers and engineering. As technical support engineer... ...running Siena's AI agents across... ..., auto-routing, observability access for the support... ...edge cases, and platform failures.... ...independently in a remote environment with...Remote work
Siena AI
United States3 days ago $130k - $195k
...foundation for agent engineering in the real world... ...production-ready AI agents that teams... ...to also offer a platform for building,... ...includes LangSmith (Observability, Evaluation,... ...hiring a Senior Technical Support Engineer to lead... ...Location : Remote Compensation...Remote workWork at officeFlexible hoursLangChain, Inc
San Francisco, CA3 days ago- ...Technical Support Engineer Remote fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools... ...practical: a unified platform where high-performance... ...inference, orchestration, and observability come together to...Remote work
fal
United States3 days ago - ...the agent trust platform that unifies data and agent observability to monitor, troubleshoot... ...production AI systems. As enterprises... ...to support them along this AI... ...Carlo is hiring Technical Support Engineers to own the end-to... ...priorities #LI-REMOTE #BI-REMOTE Come...Remote work
Montecarlo
San Francisco, CA1 day ago - ...Technical Support Engineer Factory is bringing autonomy to software engineering... ...from our developer-centric platform. This position sits at the... ...Have: Experience with AI/ML or enterprise software (... .... Familiarity with observability tools, automation frameworks...Remote work
Factory
United States5 days ago $100k - $125k
...team is building its AI-native future.... ...Role At Sentry, Support is an engineering discipline. Our customers... ...customers are the greatest technical minds in the world—... ...the boundaries of observability. Troubleshoot... ...high-impact platform fixes. Engineer...Remote workHourly payFull timeNight shiftSentry
United States4 days ago- ...Senior Technical Support Engineer Join Cohesity as a Senior Technical... ...in traditional platforms, DataProtect, NetBackup... ...Cause Analysis. Observability: Application... ...ability to leverage AI tools to enhance productivity... ...onsite 3 days and remotely 2 days each week....Remote work2 days per week
Cohesity
United States3 days ago $500 per month
...Senior Technical Customer Support Engineer - Japan Tokyo (Remote) About ClickHouse Recognized on the 2025 Forbes... ...analytics, data warehousing, observability, and AI workloads. The company's... ...and Airwallex have adopted the platform or expanded existing...Remote workWork at officeLocal areaHome officeFlexible hoursClickHouse
United States3 days ago$130k - $195k
...Role We’re hiring a Technical Support Engineer to lead our customer... ...technical users, from AI engineers to... ...agents, improve AI observability and evaluations, and... ...like for modern AI platforms. Key Responsibilities... ...oriented. Location Remote, must be in Central...Remote work$80k - $90k
Location: Remote, located in the US... ...employee Department: Engineering Reports to:... ...train you). Observability & tooling: Use... ...queues, cloud platforms (e.g., GCP/AWS... ...: can explain technical issues to both... ...generative AI or voice agents... ...-facing or support/TA experience....Remote workPermanent employmentFull time$101k - $132.3k
...Senior Technical Support Engineer At Snowflake, we are powering the era of the agentic... ...in this new era, we seek AI-native thinkers across every... ...future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI...Flexible hoursStreamlit
Atlanta, GA3 days ago$174.7k - $253.4k
...position is fully remote and can be... ...end full stack platform made for a... ...security and observability platform to keep... ...platform that Splunk engineers use to... ...Developing and supporting critical monitoring... ...as a technical leader at a team... ...organizations in the AI era – and...Remote workFull timeTemporary workWork at officeLocal areaFlexible hoursCisco
United States4 days ago- ...Software Engineering – Development At Kyndryl... ...flow of AI-powered insight,... ...experience a flexible, supportive environment where... ...your work. The IT Platform Lead will be responsible... .... Provides technical leadership across... ...monitoring, and observability. ~ Knowledge of...Remote workImmediate startFlexible hours
Kyndryl
United States3 days ago $122k - $163k
...Essential Cloud for AI™. Built for... ...delivers a platform of technology,... ...performance with deep technical expertise to... .... This team supports the... ...and customer engineering teams, offering... ...storage volumes, observability, node management... ...environment, hybrid, or remote options...Remote workPermanent employmentTemporary workWork experience placementCasual workWork at officeWorldwideFlexible hoursShift workCoreWeave
New York, NY23 days ago- ...provider of Physical AI for material... ...class services and support. Our technology is... ...to the Manager of Technical Services, our Technical Support Engineers are the backbone of... ...will provide critical remote support for our fleet... ...Seegrid Supervisor platform and advanced application...Remote workPermanent employment
Seegrid
Pittsburgh, PA5 days ago - .... Our partner is looking for a Technical Support Engineer – Tier 3 (Healthcare/SaaS/EHR/MySQL... ...issues and improving long-term platform reliability. This is a high-impact, remote U.S. role for a technical... ...Jobgether works: We use an AI-powered matching process to ensure...Remote jobFull time
jobgether
United States3 days ago - ...Manager DevOps Engineering (Observability & Developer Experience) Remote - Hungary; Sofia, Bulgaria At... ...for our observability platform and developer tools, helping... ...role, you'll shape the technical direction for... ...defining and implementing AI tooling and standards across...Remote work
Cision
United States19 days ago $102.47k - $126.5k
...Know Us Horizon3.ai is a fast-growing, remote cybersecurity company... ..., the NodeZeroTM platform, delivers production... ...operators, startup engineers, and formerly frustrated... ...Level Enterprise Technical Support Engineer with 5+... ...Familiarity with observability tools like Datadog,...Remote workFull timeWork at officeFlexible hours$129k - $143k
...connections. The Avaya Infinity™ platform unifies fragmented customer... ...your contributions and supports your growth every step of... ...a Site Reliability Engineer (SRE)who will drive stability... ...GitHub Actions) , and modern observability and AI-Ops systems . The engineer...Remote workFor contractorsWork at officeVisa sponsorshipAvaya
United States7 days ago- ...Senior Customer Support Engineer based in the United... ...of deep technical problem-solving and... ...infrastructure and automation platforms. You will act as... ...Experience with observability tools, Kubernetes... ...Flexible remote work environment... ...works: We use an AI-powered matching...Remote jobFull timeFlexible hours
jobgether
United States5 days ago - ...next steps. Our partner is looking for a Technical Support Engineer, Tavily based in United States.... ...and advanced users building with modern AI and infrastructure tooling. You will be... ...primary and secondary caregivers. Remote work support stipend for internet and...Remote jobFull timeImmediate start
jobgether
United States3 days ago $72k - $90k
...Technical Support Engineer - Java/.NET We are a global team of innovators... ...the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving... ...office-based, fully remote, or hybrid. In compliance...Remote workWork at officeFlexible hoursDay shiftNew Relic
United States1 day ago$92k - $121k
...title: Team Lead - Technical Customer Support Engineer Reports to: Sr Director... ...Location: Remote Grade: 19 About... ...Engine, an innovative platform that combines payables... ...Drives adoption of AI-enabled support workflows... ...understanding of observability practices, including...Remote workPriority Technology Holdings Inc
United States2 days ago- ...an award-winning, AI-First global digital engineering company that helps... ...leading technology platforms, and our work has been... ...PageRole: DevOps/Observability EngineerExperience... ...Full TimeLocation: Remote - USAWhat you will... ...hands-on role for a technical leader who is passionate...Remote workWorldwide
$120k - $165k
...About the role As the technical backbone of Gamma's support team, you'll resolve... ...problems, collaborating with engineering to fix bugs, and building... ...Gamma a safe and trusted platform. Our team has a strong... ...improvements to internal AI tools to multiply the team...Remote workFull timeWork at officeWork from homeGamma
United States5 days ago$160k - $180k
...Description Job Description SENIOR TECHNICAL SUPPORT ENGINEER Overview We are seeking a Senior... ...Build automations and leverage AI tooling to remove manual support work... ...Employment Type: Full-Time, Direct Hire Remote Status: No Remote (on-site required)...Remote workFull timeWork at officeRelocation packageFlexible hoursThomas Talent Network
New York, NY29 days ago$90k - $130k
...Technical Support Engineer Healthcare is in crisis and the people behind the results... ...where things break Use AI tools to speed up debugging... ...productivity ~ Flexible, remote-first working - including $1... ...Go, PostgreSQL, Google Cloud Platform (Cloud Run, GKE, Cloud...Remote workWork from homeHome officeVisa sponsorshipFlexible hoursAdept Labs Inc. dba Junction
United States3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Technical Support Engineer — AI Platform & Observability. Be the first to apply!
Related searches
- IT software developer Seattle, WA
- junior application support engineer Seattle, WA
- support engineer Seattle, WA
- IT developer Seattle, WA
- technical support engineer Seattle, WA
- lab support engineer Seattle, WA
- IT support engineer Seattle, WA
- IT software engineer Seattle, WA
- customer support engineer Seattle, WA
- remote network administrator / IT support engineer Seattle, WA