Software Architect

Location Zip Code: 84604

Job Family: Software Architects

We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Software Architect position located in Provo, Utah. The individual we are looking for is someone who enjoys working in a team environment and excels at working at an individual level. We're hiring a Systems Architect to own the technical blueprint that ties Aptive's platforms together. You will define how services, data, and integrations fit into a coherent, scalable whole — setting architectural standards across the Aspyn platform (Customer, Sales, Field Service, and Platform teams) and guiding engineers through the migration from legacy systems (e.g., FieldRoutes/PestRoutes) to modern, well-bounded services. This is a hands-on architecture role: you'll write reference implementations and proofs-of-concept, not just diagrams.

What We Offer

• Annual Merit bonus
• Group Health, Dental, and Vision plans
• Pet insurance, Life insurance, and EAP benefits
• 401K with employer match up to 4%
• Paid holidays and paid time off
• Opportunity for advancement
• Upbeat and exciting company culture and much more!

Responsibilities Include

• Own the target architecture: define and evolve the end-to-end system design across customer, sales, field-service, billing, and analytics domains, with clear service boundaries and integration contracts
• Lead the legacy migration: architect the phased move off FieldRoutes/PestRoutes and other legacy systems onto first-party Aspyn services without disrupting field operations or billing
• Set standards: establish and socialize architectural principles, patterns, and guardrails (APIs, events, data contracts, security, observability) that engineering teams build against
• Design the data platform interface: partner with data engineering on how operational systems feed the Snowflake/dbt analytics platform — event schemas, CDC, lineage, and data quality
• Integrate the ecosystem: design reliable integrations across payments (Stripe), communications/telephony (Genesys, Twilio), CRM, and third-party field/routing systems
• Prototype and prove: build reference implementations, spikes, and PoCs that de-risk major decisions and give teams a concrete pattern to follow
• Guide, don't gatekeep: review designs, mentor senior engineers, and drive architecture decision records (ADRs) that keep tradeoffs transparent
• Non-functionals: make scalability, reliability, security, and cost first-class concerns — capacity planning, failure modes, and SLOs for systems serving millions of appointments and transactions

Requirements

• 8+ years in software/systems engineering, with 3+ years in an architecture or staff-level role
• Distributed systems depth: proven design of service-oriented / event-driven architectures at scale, including API and integration design
• Cloud-native expertise: hands-on with a major cloud (AWS preferred), containers/orchestration, IaC, and CI/CD
• Data fluency: strong SQL and experience designing systems that feed a modern data warehouse (Snowflake, dbt, or equivalent)
• Migration experience: led at least one significant legacy-to-modern platform migration in a live, revenue-generating environment
• Integration savvy: payments, telephony/CRM, or field-operations integrations in a real business context
• Communication: can translate architecture to both engineers and executives; writes crisp ADRs and design docs

Nice To Have

• Field-service, logistics, home-services, or scheduling/routing domain experience
• Experience with FieldRoutes / PestRoutes or comparable field-service management platforms
• Familiarity with design systems and shared component libraries (e.g., internal platforms like Aspyn's)
• Exposure to ML/analytics productization (call classification, routing optimization, collections/AR modeling)

Aptive Intelligent Pest Control™

Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don’t freak out. You never thought bugs could be this cool.

Our culture is built on accountability, discipline, and high integrity—we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine’s Best in Business and Best of State, Glassdoor’s Top 100 U.S. Workplaces, and Entrepreneur Magazine’s Best Companies in America. And we’re just getting started.

To learn more, visit or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.