Front Desk
The Inn on Alameda
Greets, registers, and makes room assignments for Hotel guest. Issues keys to guests and handle cash and credit card transactions. Responds to telephone inquiries in a prompt and courteous manner and records and updates room reservations as required. Enters reservations, reservation forms, and group booking information in an accurate and timely fashion. Assists with luggage or room deliveries, as necessary. Follows established procedures to update the status of room availability. Removes cancellations and 'no-shows' from the front desk. Monitors room availability and keeps guest accounts. Responds to guest requests for information about Hotel services, entertainment, and local travel. Makes dinner reservations and other arrangements for guests. Performs problem-solving activities, as needed. Refers difficult guest problems to management, as necessary. Performs other duties and responsibilities as assigned. #J-18808-Ljbffr
Vacancy posted 3 days ago
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