Change Management Analyst I
$71.82k - $86.19kBexar County PA
- # Change Management Analyst IApply: Bexar County Spanish Archives: Full time: Posted Yesterday: End Date: October 21, 2026 (12 days left to apply): JR101167**Job Title**Change Management Analyst I**Pay Rate Min to Mid Range**$71,820.00 - $86,190.00**Time Type**Full time**Summary**Under general supervision, is responsible for supporting Bexar County Information Technology team as a; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement.Description**Duties and Responsibilities:*** Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability* Implements IT Change Management Framework and executes improvements to current change management policies and processes* Fosters a common understanding of the IT Change Management Framework's scope, applicability, and processes including configuration and requirements management to IT staff* Works with team members to make improvements in the change management processes* Ensures appropriate documentation and artifacts related to proposed and completed changes are collected, organized and stored* Assist with conducting IT Change Advisory Board (CAB) meetings on a reoccurring basis* Maintains the release schedule for all core services and ensure alignment across key partners and vendors* Conducts release readiness reviews, milestone reviews, and business go/no-go reviews* Measures and monitors progress to ensure application releases are delivered on time* Monitors the implementation of change management efforts to ensure that the disruption of normal business operations is minimized* Documents all changes and outcomes that fall under the change management processed* Ensures the critical stakeholders are aware of changes and clearly communicates the anticipated impact to the appropriate stakeholders* Performs other related technology duties and projects as assigned**Minimum Qualifications:*** Graduation from an accredited college or university with a relevant degree, 1-3 years of experience, or an equivalent combination of education and experience* Experience in enterprise IT change management and release management* Experience creating performance metrics and continual improvement models for process control* Experience with change control, root cause analysis, and corrective action methods* Experience working with stakeholders at all levels of an information technology department, as well as information technology department customers* Advanced level knowledge of IT Service Management principles, best practices and frameworks such as ITIL and COBIT; good knowledge of project management principles and software development lifecycle (SDLC)* Advanced planning skills to risk analysis, contingency, and mitigation planning; critical thinking and problem solving skills* Ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public* Demonstrates technological intuitiveness* Must secure and maintain a favorable background investigation* Must clear a pre-employment physical and a pre-employment drug screen test* Must have available transportation during entire workday* Required to travel to remote sites within Bexar County* Must have valid driver’s license, motor vehicle liability insurance and personal injury insurance* Required to be on call 24 hours* May be required to work more than 40 hours during the workweek* May be required to work weekends* This position may need to satisfy the requirement of completing and passing an assessment during the employment process
- J-18808-Ljbffr Bexar County PA
Vacancy posted 3 days ago
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