Program Specialist

Program Specialist

Company: iHomeCare Solutions
Location: Pittsburgh, PA — in person, with travel to residential homes, medical appointments and community locations
Job Type: Full time
Pay: 65-70 k annually

About the Position

iHomeCare Solutions is seeking an experienced, organized and accountable Residential Program Specialist to oversee service planning and coordination for 15 individuals with intellectual disabilities and/or autism in our ODP residential program.

This position requires active involvement in the homes, attendance at medical appointments, ownership of assessments and ISP responsibilities, and close collaboration with our Behavioral Specialist, nursing staff, Residential Managers and Direct Support Professionals.

We are looking for someone who communicates directly, identifies concerns early and follows through until tasks are completed.

Responsibilities

Individual Support Plans and Assessments

• Manage the provider’s responsibilities for annual ISP meetings, revisions, team meetings and implementation in coordination with Supports Coordinators.
• Complete and maintain accurate initial and annual assessments within required timeframes.
• Ensure assessments, ISPs, behavioral plans and daily support practices reflect each individual’s current needs.
• Develop meaningful, measurable goals and practical instructions for staff.
• Review progress, identify barriers and coordinate changes with the individual and support team.
• Maintain a calendar of deadlines and track meeting decisions through completion.
• Train and guide staff on individual plans, goals, supervision needs and documentation.

Medical Appointments and Care Coordination

• Schedule, coordinate and attend medical, dental, psychiatric and specialty appointments with assigned individuals.
• Prepare appointment information and communicate relevant concerns to providers.
• Obtain visit summaries, orders, prescriptions, referrals and follow-up instructions.
• Work with nursing and residential staff to ensure recommendations are communicated and implemented.
• Track medications, testing, referrals, equipment and follow-up appointments through completion.
• Support hospital discharge planning and transitions back to the home.

Behavioral Support and Residential Oversight

• Work closely with the Behavioral Specialist to coordinate care and implement approved behavioral support strategies.
• Monitor behavioral data, participate in team reviews and help staff consistently follow approved plans.
• Conduct regular home visits and observe the quality of support provided.
• Promote individual rights, choice, independence, relationships and community participation.
• Identify and address service concerns, documentation gaps and staff training needs.
• Report incidents and health or safety concerns promptly and support corrective action.

On-Call and Direct Care Coverage

• Participate in an assigned weekend on-call rotation.
• Respond to staffing, medical, behavioral and operational concerns during assigned on-call periods.
• Report in person when needed and provide clear communication and follow-up.
• Work direct support shifts when needed to fill coverage gaps, including evenings, overnights, weekends or holidays.
• Provide personal care, meals, transportation, activities and other assigned supports within training and authorization.
• Complete required documentation and shift handoffs.

Required Qualifications

• A master’s degree from an accredited college or university in social work, human services, psychology, counseling, special education, rehabilitation counseling or a closely related field.
• At least three years of experience working directly with individuals with intellectual disabilities and/or autism.
• Demonstrated experience with assessments, ISP development and implementation, measurable goals and service coordination.
• Knowledge of Pennsylvania ODP residential services and Chapter 6400 requirements.
• Strong written communication, organization, judgment and follow-through.
• Ability to work independently while collaborating with individuals, families, staff and clinical professionals.
• Reliable transportation and a valid driver’s license with an acceptable driving record when driving is required.
• Ability to complete required clearances, orientation and ongoing training.
• Ability to perform essential job functions with or without reasonable accommodation.

Preferred Qualifications

• Experience in ODP residential services.
• Experience using Therap and electronic service records.
• Experience coordinating medical care and working with behavioral support professionals.
• Experience coaching staff and monitoring implementation of individual plans.

Schedule and Work Environment

This is an active, in-person position involving office work, residential home visits, medical appointments and community travel. Scheduling flexibility is required to meet individual needs, attend appointments and provide assigned coverage.

The anticipated on-call rotation is one weekend per month. Exact hours and rotation details will be reviewed during the interview process.

How to Apply

Apply through Indeed with your résumé detailing your master’s degree, direct IDD/autism experience and experience managing ISPs, assessments and residential services.