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Claims Adjuster Trainee

$22.84 per hour

Allstate

National General Insurance is hiring an Auto Telephone Claims Adjuster Trainee to work in‑office at our Ontario, California location. The trainee will investigate and confirm the facts of loss for automobile accidents, determine coverage, liability and damages, and adjust and negotiate claims within authority. Key Responsibilities Handle basic investigation regarding coverage, liability and damages for auto claims. Identify customer needs and work to meet those needs using appropriate customer service skills. Apply a basic understanding of systems and technology used within the company. Partner to determine subrogation or fraud potential and how to handle it. Exhibit a basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department. Begin recognizing and identifying body parts of a vehicle and other potential property damage. Applicants must have a clean record and, as a requirement of employment, terminate any existing insurance license appointments before onboarding and maintain no outside appointments during employment. Those holding a resident producer license must formally surrender that license when instructed by the licensing team. Supervisory Responsibilities This position does not have supervisory duties. Skills Analytical Thinking Customer Centricity Customer Relationship Building Customer Service Learning Agility Process Oriented Results‑Oriented Time Management Compensation Base compensation ranges from $22.84 per hour to $29.57 per hour, based on experience and qualifications. Total compensation includes base pay plus incentive components such as commission or bonus when applicable. Benefits Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home receive a monthly connectivity reimbursement to offset internet costs. Those working from home must maintain a dedicated private workspace, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload. National General Holdings Corp. is an Equal Opportunity employer. All qualified applicants receive consideration for employment regardless of any characteristic protected by law. #J-18808-Ljbffr

Vacancy posted 2 days ago
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