Front Desk Receptionist

Job Description

Job Description

We are seeking a friendly, professional, and organized Front Desk Receptionist to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will provide excellent customer service, manage administrative tasks, and ensure the front office operates efficiently.

Job Title: Front Desk Receptionist

Location: Scotts Valley, CA

Pay Rate: $17/hr.

Schedule: AM Shift

Benefits: Medical, Dental, AD&D, Paid Sick Leave

Key Responsibilities

● Greet and welcome visitors in a professional manner.

● Answer, screen, and direct incoming phone calls.

● Manage appointments, schedules, and meeting room bookings.

● Handle incoming and outgoing mail, packages, and deliveries.

● Maintain a clean and organized reception area.

● Assist with data entry, filing, and other administrative duties.

● Respond to customer inquiries and provide information as needed.

● Monitor office supplies and place orders when necessary.

● Support other departments with clerical tasks and projects.

Qualifications

● High school diploma or equivalent.

● Previous experience in a receptionist, front desk, or customer service role preferred.

● Strong verbal and written communication skills.

● Proficiency in Microsoft Office (Word, Excel, Outlook).

● Excellent organizational and multitasking abilities.

● Professional appearance and positive attitude.

● Ability to handle confidential information with discretion.

Skills

● Customer service excellence

● Communication and interpersonal skills

● Time management

● Attention to detail

● Problem-solving

● Basic computer skills

Full Steam Staffing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Full Steam Staffing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.