Design Manager, Digital Experiences

Design Manager

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Web Presence & Platform (WPP) is organized into two pillars: Platform and Presence. The Platform pillar builds internal systems, tooling, and infrastructure to support the web. The Presence pillar owns Stripe's public-facing storytelling across stripe.com, including our homepage, product landing pages, industry and solutions pages, and other high-impact go-to-market surfaces, as well as link.com and Sessions. Together, we shape how millions of people understand what Stripe is and what it can do for them.

Designers on the Presence team work at the intersection of craft and impactbalancing clarity, polish, and systems thinking with strategic storytelling and conversion goals. We collaborate closely with engineering, marketing, content, and product to deliver work that is not only beautiful, but measurably moves the business.

As one of two Design Managers on the Presence team, you'll lead a group of exceptional designers focused on key initiatives across stripe.com, link.com, Bridge and Sessions. You'll own the creative direction for areas like acquisition, global expansion, experimentation, and our annual customer event, Sessions. You'll be responsible for defining team strategy, planning roadmaps with partners, and evolving priorities over time. You'll coach and grow the individuals on your team, build a collaborative and healthy team culture, and uphold a high bar for quality, visual design, polish, and storytelling craft. You'll also lead through change as we continue to adapt our tools and processes in a rapidly evolving AI-enabled world.

You'll foster the individuals on your team, providing support to their work and acceleration to their growth. You'll champion quality and polish. You'll partner with WPP's leadership to devise and deliver on quarterly and yearly roadmaps focused on the strategic experiences we bring to our users. You'll develop and empower a collaborative team that is excited to meet you. And not least, you'll partner with other design leaders across Stripe to help shape a consistent and elevated design voice across Stripe's surfaces.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 6 years+ of creative direction and management experience, and 9+ years of relevant experience in strategy, information architecture, web design and creative technology experience at digital native agencies, and/or tech-forward, product-driven companies.
• Leadership in driving strategic thinking for impactful digital experiences
• Conviction in the web as a storytelling medium, demonstrable through a portfolio of design systems, engaging microsites, Figma libraries, WebGL experiments, CSS art, or anything elseyou tell us
• Expert understanding of the formal elements of design, not just limited to the web but including typography, layout, balance, and proportion

• Sufficiently advanced knowledge of modern HTML and CSS to empathise with and lead the designers and design engineers crafting our web presence
• A tenacity for moving quickly on new, green-field projects while steadfastly delivering on long-term roadmaps
• Experience at a company with global scale, expanding to new markets, leading localization strategy and integrating with l10n.
• Accountability and a high bar when working with production systems
• A demonstrable ability to communicate your front-end or information architecture designs using documentation and crisp visualisation
• Intuition and empathy to gather consensus amongst different stakeholders and subject matter experts

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

The annual US base salary range for this role is $194,900 - $292,300. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/sales bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Atlanta, Toronto, or Chicago

Remote locations

Remote in United States, or Canada

Team

Design

Job type

Full time