Senior Training Lead: AI-Driven CX & Curriculum
HomeServe USA
HomeServe USA Corp in Chattanooga, TN seeks a Training Manager to lead learning strategy, content development, and implementation for an AI-augmented customer service delivery model. You will drive scripting, product knowledge content, and training delivery across multiple modalities, aligning with compliance and business objectives.
The role requires strategic leadership, hands-on execution, and a track record of improving CX metrics through effective training interventions and cross-functional
#J-18808-LjbffrVacancy posted 2 days ago
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