Team Member

Job Description

Job Description

Job Title: Team Member
Location: Dahlonega
Reports To: Restaurant Manager
Department of Labor Classification: Hourly Non-Exempt
Work Schedule: Flexible hours are available! Able to work starting at 5:30 AM or until midnight if required, based on café hours and availability.

Mission Statement

To nourish and energize lives through flavorful, real-food experiences—crafted with care, served with purpose, and rooted in harmony with our community.

Vision Statement

To be the go-to destination where guests and team members feel uplifted—through food, connection, and a shared journey toward wellness and balance.

Core Values

• Harmony – We bring balance to everything we do—from the flavors we craft to the relationships we build.
• People First – We grow by growing others. Our team and our guests are at the heart of every decision.
• Purpose in Every Bite – Everything we serve is intentional: real ingredients, bold flavor, and feel-good energy.
• Community-Driven – We’re more than a café—we’re a neighbor. We invest in our community and celebrate the people around us.
• Positive Vibes Always – We lead with kindness, serve with a smile, and create an uplifting space for everyone.
• Continuous Growth – Just like our ingredients, we stay fresh. We learn, evolve, and always aim higher—together.

Job Summary:

At Tropical Smoothie Café , we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission and are guided by the core values of Harmony Restaurants : Harmony, People First, Purpose in Every Bite, Community-Driven, Positive Vibes Always , and Continuous Growth . If you are smart, have integrity, and bring drive and enthusiasm to your work, you’ll thrive in our upbeat, fast-paced environment.

Duties & Responsibilities:

• Interact with team members, customers, and vendors using Harmony Restaurants' core values.
• Deliver Unparalleled Hospitality to every guest who visits our café.
• Prepare fresh ingredients for food and smoothies.
• Assemble and serve smoothies and meals to Tropical Smoothie Café standards.
• Follow proper sanitation and food safety practices during food prep and service.
• Set up and monitor smoothie and food workstations.
• Maintain a clean and organized café, including kitchen, dining area, restrooms, and workstations.
• Operate the POS register system accurately, take guest orders, and handle cash responsibly.
• Adhere to all brand safety and security policies.
• Perform additional tasks as needed to support café operations.

Required Skills & Abilities:

• Strong communication and interpersonal skills.
• Positive attitude with a willingness to learn and grow.
• Ability to follow detailed instructions and procedures.
• Team-player mentality with a commitment to excellent service.
• Dependable, punctual, and goal-oriented.

Physical Requirements:

• Stand and walk continuously throughout the shift.
• Regular bending, reaching, and lifting up to 30 pounds (occasionally up to 50 pounds).
• Frequent face-to-face interaction in a high-energy café setting.
• Ability to multitask while maintaining a positive and calm demeanor.
• Safely navigate and operate within a fast-paced environment.