Sr Corporate Events Manager

Were building the AI-driven future of customer success from retention to growth!

Were building the AI-driven future of customer success from retention to growth! Gainsight is the AI-powered retention engine behind the worlds most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2000 companies trust Gainsights applications and AI agents to drive learning adoption community connection and success for their customers. To explore how our suite of solutions is shaping the future of customer success check out the link.

About This Role:

Were looking for a full-time Sr Corporate Events Manager to join our Marketing team reporting to the Director of Corporate Events. This is a remote role based in the United States.

In this role youll play a key role in supporting Gainsights event portfolio from our Pulse conferences to trade shows virtual events and internal programs by managing planning and execution across multiple events at once and keeping budgets vendors and reporting on track. This is a great opportunity for someone who thrives in a fast-paced remote marketing environment where details matter and enjoys working cross-functionally with teams like Demand Generation Product Marketing Sales Customer Success and Creative. The ideal candidate brings strong skills in end-to-end event execution budget and vendor management and clear proactive communication.

What Youll Do:

• Lead assigned programs end to end owning the plan the timeline and the results and bringing in partners and vendors as needed to deliver.

• Own planning and execution of assigned flagship events coordinating session content speakers venues logistics internal communications and on-site production.

• Run trade shows and the quarterly virtual event series using and improving documented playbooks so execution does not depend on any one person.

• Manage logistics and delivery for internal programs such as Revenue Kickoff Quarterly Company Meetings and more. Both in-person and virtual.

• Manage event budgets contracts and agency and vendor relationships tracking spend against plan and reporting variances.

• Partner with Demand Generation Sales Customer Success and Campaign Managers on promotion registration goals and follow-up from invite through post-event.

• Track attendance pipeline and retention results for each event report on event impact to senior stakeholders and build AI-assisted workflows that reduce manual operational work.
  

This is not a complete list of responsibilities and the scope of the role may evolve with the needs of the team and business. This role will require travel to events concentrated around our flagship and peak event windows.

What Were Looking For:

• 12 years of relevant experience and a bachelors degree (or equivalent with some post-graduate work) required.

• Hands-on experience managing end-to-end execution of large events (1000 attendees) ideally in B2B SaaS or enterprise tech.

• Experience across multiple event formats including trade shows virtual events executive or VIP programs and internal events such as sales kickoffs.

• Strong budget contract and vendor management skills with the ability to run several workstreams at once without missing details.

• Sound judgment and clear proactive communication with the ability to work independently and represent the team with senior stakeholders including the CRO and CCO offices.

• Familiarity with softwares and platforms such as Cvent Splash Notion SFDC Google Suite Slack and experience working with full-service event agencies and external production partners.

• Positive proactive solution-oriented approach with a can-do attitude and a bias for action.

• Experience using AI in day-to-day work and a willingness to keep learning as the tools change.

• Collaborative style with the ability to lead a project or a team to a successful result.

Nice-to-have skills or experience:

• Experience producing global events or managing multi-region logistics.

• PMP CMP or similar certification is a plus.

• Experience in customer success post-sales or retention or in a related B2B software category.

Why Youll Love It Here:

Gainsight is a place where innovation is shaped through collaboration curiosity and a shared focus on solving real-world problems. With a growing suite of products across customer success product experience community education and AI-powered relationship intelligence we continue to evolve with the needs of our customers. When people with diverse strengths a strong sense of community and true passion for our mission come together they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability trust and support that people need - not just to do the job but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:

Our Compensation and Benefits: At Gainsight we believe great work happens when teammates feel fully supported.

• The starting base salary range for this role is $110000 - $130000 USD annually. Actual compensation may vary based on factors such as skills experience and addition to base pay this role is eligible for an annual bonus and participation in Gainsights equity program.

• We offer a comprehensive benefits package including fully covered medical premiums (employee-only) flexible PTO 401(k) plan dental and vision coverage and remote work options. Additional benefits include a $10000 lifetime fertility stipend and access to coworking spaces around the globe. Youll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Our Core Values : We are guided by our values and our mission to be living proof you can win in business while being Human-First . Learn more here .

Our Growth Opportunities : From mentoring to career development opportunities were passionate about helping our teammates learn grow and thrive.

Our Parody Videos : No explanation needed. Just watch them here!

If this sounds like the right role for you wed love to hear from you.

Additional Information:

Were committed to creating an inclusive fair and transparent hiring process. As an equal opportunity employer we celebrate diversity and are committed to creating a welcoming experience for all candidates.

If you require accommodations or have questions about how your personal data will be used during the hiring process please contact .

If you are based in San Francisco we will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

Required Experience:

Manager