Director of Operations

Acreage CCF New Jersey is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market. Who you’ll work for: Acreage CCF New Jersey, Egg Harbor Township Our Culture: Here at Acreage CCF New Jersey, Egg Harbor Township we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. About the Role: The Facility Director serves as the single on-site leader and head of the facility, with full accountability for all operational aspects. This includes overseeing cultivation, harvest, production, processing, packaging, and finished-goods operations to deliver consistent, premium-quality cannabis products. The role manages all department leaders and their teams, drives operational efficiency, ensures strict compliance with state regulations and company SOPs, tracks and reports key performance indicators (KPIs), and aligns facility performance with company-wide goals. The Facility Director proactively addresses challenges, optimizes resources, and fosters a high-performance culture to meet production targets, budgets, and strategic objectives. How you’ll make a difference: Leadership & Team Development Directly supervise, coach, and develop all department managers (e.g., cultivation, processing, packaging, inventory) and their respective teams, building a collaborative, high-performance culture across the facility. Conduct regular performance evaluations, deliver constructive feedback, and implement development plans to drive continuous improvement and employee engagement. Develop and lead comprehensive training programs to enhance skills, safety awareness, and compliance across all teams, exceeding baseline regulatory requirements where possible. Facility & Production Oversight Oversee end-to-end operations from cultivation and harvest through processing to finished-goods packaging, ensuring seamless integration, high-quality standards, and maximum operational efficiency. Manage daily execution of all production, processing, and packaging activities while maintaining full adherence to state regulations, company SOPs, and internal policies. Review, adjust, and optimize labor and production schedules based on business demands, incoming orders, product availability, resource constraints, and production goals. Track, analyze, and report facility-wide KPIs (e.g., yield, throughput, waste, downtime, compliance metrics) and implement adjustments to meet or exceed targets. Production Management and Oversight Oversee all production phases from harvest through to finished goods processing, ensuring high-quality standards and operational efficiency. Ensure timely and compliant execution of all production and packaging tasks, maintaining adherence to state regulations and company SOPs. Review and adjust labor production schedules based on business needs, production goals, and resource availability. Track and report KPI metrics and adjust, as needed. Quality & Compliance Champion and enforce rigorous quality control systems to consistently produce premium cannabis products that meet or exceed standards. Lead thorough audits of batch records, inventory, seed-to-sale tracking, and operational data to guarantee accuracy, traceability, and full regulatory compliance. Proactively identify and mitigate compliance risks, ensuring the facility operates with integrity and zero tolerance for violations. Process Optimization & Innovation Lead continuous improvement initiatives to streamline workflows, boost productivity, reduce waste, and enhance overall facility performance. Evaluate, implement, and manage new technologies, equipment, or methods to improve efficiency, product quality, and scalability. Set and manage packaging and production goals aligned with inventory levels, sales forecasts, and regulatory requirements. Reporting, Documentation, & Strategic Planning Prepare and review comprehensive inventory, production, and financial reports to monitor progress against monthly, quarterly, and annual budgets and targets. Ensure accurate, real-time updates in seed-to-sale systems, inventory tools, and other tracking platforms. Partner with senior leadership to establish facility goals, forecast production for sale, address operational challenges, and contribute to long-term strategic planning. Drive cross-functional initiatives that support company objectives, including cost control, employee retention, and operational excellence. Other Responsibilities Manage facility-wide resources, including budgeting, safety protocols, maintenance, and employee relations issues. Resolve escalated operational, compliance, or personnel matters effectively and directly. Other responsibilities, as assigned by manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Skills to be Successful: Strong leadership abilities with proven success in team development, performance management, and fostering a positive, high-accountability culture. Deep knowledge of cannabis cultivation, processing, manufacturing, and regulatory compliance (state-specific regulations, seed-to-sale tracking). Excellent organizational, analytical, and problem-solving skills; ability to prioritize and adapt in a dynamic environment. Skilled at conflict resolution, employee relations, and handling escalated issues with integrity and fairness. Proficient in production/inventory management software, seed-to-sale systems (e.g., Metrc or equivalent), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and other relevant tools. Must pass federal and state-mandated background checks. Operates with high integrity; trustworthy, reliable, and committed to ethical standards. Proficient in Microsoft Word, Excel, PowerPoint and Outlook Proficient with inventory systems and office equipment Knowledge of plant tracking software; state-mandated Education and Experience Must be 21 years of age or older Bachelor’s degree in business management, operations, plant science, or a related field – Required Minimum 5 years of progressive leadership experience in cannabis production, manufacturing, or a regulated industry, with at least 3 years in a senior supervisory or managerial role – Required Demonstrated track record of successfully leading teams and achieving operational goals in a fast-paced, compliance-driven environment Annual compensation commensurate with experience Full suite of medical, dental, and vision insurance Paid parental leave 401(k) Paid Time Off Long-Term Disability Employee Assistance Program Employee life insurance and supplemental life Spouse and child life and AD&D FSA and HSA available *Based on eligibility. Schedule: 40-hour work weeks: Monday - Friday minimum requirement with additional days / hours as required Subject to change as business needs. Work Environment and Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Manufacturing environment which requires extended time standing, walking, bending and reaching. Ability to carry up to 50lbs for up to 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers. Ability to work in a humid and pollinated environment. Ability to work well and effectively in a manufacturing environment. What is E-Verify? E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. Code of Conduct: All employees are expected to represent the values and maintain the standards contained in the Code of Conduct. Acreage CCF. New Jersey is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Acreage CCF, New Jersey #J-18808-Ljbffr Canopy USA