IT Service Desk Technician II — Customer-Focused Support & Tickets
City and County of Denver
The City and County of Denver is seeking an IT Service Desk Technician II to provide customer-focused technical support at Denver International Airport. The role entails troubleshooting hardware and software issues, managing support tickets, and maintaining technical documentation. The ideal candidate possesses strong troubleshooting skills and 4 years of IT experience. Benefits include a competitive retirement plan, generous PTO, and medical coverage. #J-18808-Ljbffr City and County of Denver
- Role Overview The IT Service Desk Technician II provides customer-focused technical support for hardware, software, phones, mobile devices, and other technology at Denver... ...troubleshooting issues, managing support tickets, and maintaining technical documentation and equipment...Suggested
$26 - $29 per hour
## IT Service Desk Technician II - Denver International AirportApplylocations: Denver... ...and County of Denver supports a hybrid workplace model.... ...IT support, providing customer-focused help desk assistance for... ...troubleshoot issues, manage support tickets, maintain technical...SuggestedHourly payFull timeLocal areaImmediate startRemote work- ...We are seeking a highly motivated IT Support Technician II to provide hands-on desktop support in a fast-paced, customer-focused environment. This role is ideal for... ...Respond to and resolve IT incidents and service requests via ticketing systems, phone, and walk-ups...Suggested
$26 - $29 per hour
City and County of Denver is hiring an IT Service Desk Technician II to provide technical support at Denver International Airport. This role involves troubleshooting... ...hardware and software issues, managing support tickets, and maintaining documentation. The ideal...SuggestedHourly pay$65.79k - $81.2k
IT End User Specialist II | Englewood, CO Reporting to IT Business... ...position requires on-site support for multiple... ...responding to, and resolving service tickets in a timely manner... ...Provides excellent customer service to end‑users... ...maintains end‑user focused applications...SuggestedFull timePart timeReliefLocal area- Executech Utah Inc is looking for a Service Engineer II to independently resolve complex issues and lead end-to-end ticket resolution. This role involves strong technical judgment... ...The ideal candidate will have 2-5 years of IT support experience, strong knowledge of Microsoft 3...
- ...is just standard desktop support, customer service mindset, high energy and... .... -Address/resolve IT incidents/service request... ...and follow-up/ close all tickets received via the IT Service Desk tracking system,... ...for excellence. -Team focused with the capacity for knowledge...Local area
$95.2k - $119k
...The Technical QA Analyst II is a critical... ...operational efficiency, support clinical programs, and... ...tech stack (specifically focusing on [Specify Key Technologies... ...Django, PostgreSQL, AWS services]). Conduct thorough root... ...QA tasks, including ticket review, refinement, testing...Work at officeLocal areaFlexible hours3 days per week- ...Imaging Associates in Englewood, CO, seeks an IT End User Specialist II to provide advanced technical support. The role involves troubleshooting hardware and software issues, managing service tickets, and providing excellent customer service to end-users in a healthcare...
- ...opening for a Help Desk Analyst 105304... ...provides Tier I support for myColorado customers at identified... ...associated with IT services and applications... ...Tier 1 support tickets through preferred... ...transferred to the Tier II / Tier III... ...#J-18808-Ljbffr Focused HR Solutions LLCLive inRemote work
$54k - $80k
...Overview The Technical Support Specialist provides... ...technical and non-technical customers by diagnosing,... ...exceptional customer service skills. Posting Type... ...resolves, and maintains tickets, while working to resolve... ...experience Customer‑focused and ability to understand...Contract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift- ...solutions that solve our customers’ toughest... ...Commercial markets.The Tier II Technical Support Specialist operates as the service desk’s single point of contact... ...close, manage trouble tickets and RMAs, coordinate spare... ...for all communications/IT service requests, incidents...Contract workRemote work
$60k
...enterprise and mid‑market customers worldwide. We are looking for a customer‑focused and technically skilled Technical Support Analyst to join our... ...support to customers via ticketing systems, email, Zoom, and... ...proactive, positive, and service‑focused approach Comfortable...Work at officeRemote workWorldwideFlexible hours- Role Summary The onsite Service Engineer II independently resolves more complex... ...clients and queues. Own tickets end-to-end: client updates,... ...within approved standards. Support security posture through correct... ...& Experience 2-5 years of IT support experience with...
$32 - $35 per hour
...Level 2 IT Support Specialist Job Type: Contract to hire Location... ...user issues. The position focuses on maintaining stable IT... ...thinking, independence, and a customer-focused mindset.... ...challenges. Oversee and update service tickets, ensuring detailed and accurate...Contract workWork at officeLocal areaRemote work$114k - $155k
...standard for innovation and customer value in SaaS security. The largest... ..., results-driven Senior Support Engineer to engage and enable... ...Troubleshoot the majority of support tickets independently Answer... ...innovations. We accomplish this by focusing on our five core values:...Immediate startHome office$81k - $119k
...potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with... ...to client requests (phone / chat / tickets) on our fast paced team while continuing to...Work at officeImmediate startWorldwide3 days per week$26.45 - $33.66 per hour
...software provider based in Denver, CO is seeking a Customer Support Tier II - Caliber. This role focuses on providing technical support for customers using accounting... ...in a relevant field, and a passion for customer service. The position pays $26.45 - $33.66 per hour, and...Hourly pay- ...solve hard problems with humility and focus. We design and produce multi-mission aerial... ...advantage and how we help protect our service members, our communities, and our... ...phase of growth and are looking for an IT Support Engineer II to provide reliable, responsive end‑...Work at officeRemote workMonday to FridayFlexible hours
$57.5k - $77.63k
Job Description Summary The Technical Support Engineer II (TSE) will be part of a team of support... ...world‑class support to Rocket’s customers and partners. The TSE will assist Rocket... ...IBM z/OS and TCP/IP. Strong customer service skills. Excellent written and verbal communications...Permanent employmentRemote work- LATICRETE International is looking for a Technical Services Representative II in Colorado to provide technical services to customers while managing complaints and queries through various channels. This role requires a minimum of 3 years of experience in the construction...
$75.6k - $113.4k
...Description Join OSIS and help support the critical network... ...Network Engineer II to join our Technology... ...escalation support for Help Desk and infrastructure... ...experience in an enterprise IT environment. Cisco CCNA... ...Strong communication, customer service, and problem‑solving...Full timeRemote workMonday to FridayAfternoon shift$71.25k - $82.5k
.../MAX, LLC Enterprise Support Department seeks a highly... ...Desktop Engineer II to support, configure... ...relationships between your team, customers, and management.... ...closure of support tickets through the service desk application. You will... ...with standard IT Security practices such...Work experience placementRemote work$65k - $80k
...spanning sales, servicing, and back-office... ...India. Enterprise IT Engineers are responsible for supporting internal customers and clients at... ...completion of assigned tickets. This position... ...infrastructure, desk side LAN, Wi-Fi,... ...insurance technology. By focusing on our customers,...Contract workWork at officeLocal areaRemote work$24 - $32 per hour
...help find a skilled Service Desk Technician to join their team! Join... ...where your IT expertise will shine.... ...accountability, and genuine customer service. Key Responsibilities... ...Duties: Provide IT support to C‑level executives... ...IAM Utilize ITSM Ticketing Tool for high volume...Weekly payCasual work- ...through complexity, teams can focus on what matters: judgment,... ...strategy, and outcomes. 1,000+ customers across 50+ countries trust us... ...’re looking for a Technical Support Specialist to join our team in... ...deliver outstanding customer service, solve complex issues, and...
$115k - $130k
...Success Administrator role, focused on Emergency Call... ...provide advanced technical support of Public Safety... ...point for no/low adoption customers. Must have strong knowledge... ...-break/fix Ad-Hoc ECM Service Requests Diagnosing... ...experience 3+ years of IT support experience Strong...Work experience placementRemote work- ...engineered solutions, customized support, and best in class... ...of CM’s/OEM’s. Service that delivers: We have... ...Summary The IT Service Desk Technician is responsible for... ...organization. This role focuses on resolving IT incidents... ...exposure to an IT ticketing/service management...Remote workFlexible hours
$23.95 - $29.94 per hour
..., Aurora, CO 80012-1555. Service Desk Analyst Provides frontline technical support and troubleshooting for the... ...and reliability of IT systems, and delivers high-quality customer service to City personnel... ...service desk operations, ticketing systems, networking concepts...Hourly payWork at officeRemote work- Technical Support Analyst (Contract through 9/... ...and resolve Level II/III incidents & service requests Handle some... ...update the ITSM ticketing system Partner with... ...Follow and support IT security policies and... ...encryption Strong desk-side support and customer service skills...Contract workFor contractorsFlexible hours
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