ERP Business Architect

ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services. ERP Business Architect Job Location Enterprise Resource Planning (ERP) Division. This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures. Main Office Location: 100 N 15th Avenue, Phoenix AZ 85007. Posting Details Salary: $110,000.00 - $120,000.00 Grade: 29 Open Until Business Needs Are Met (1st Review of Resumes 6/19/2026) Job Summary The Arizona Department of Administration (ADOA), Enterprise Resource Planning (ERP) Division, is seeking a visionary and technically accomplished Business Architect to serve as a key enterprise leader. In this pivotal role, you will drive the strategic modernization of our multi‑tier ERP system, providing deep technical oversight to guarantee optimal performance, robust security, and high availability across massive data volumes. Operating in a highly consultative capacity, you will partner closely with executive leadership to influence the long‑term product roadmap using data‑driven ROI analysis while advising on technical feasibility. Additionally, you will play a crucial role in expanding the ERP’s reach by steering the technical aspects of new program integrations across various state agencies and translating complex regulatory requirements into scalable, compliant solutions. As a champion for technical excellence, you will also serve as a high‑level mentor to engineering staff and act as the primary escalation point for complex functional system troubleshooting. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties System Architecture & Performance: Oversee, optimize, and document the architecture of the enterprise multi‑tier ERP system, ensuring high availability, robust security, low latency, and peak performance while managing massive data volumes and high‑concurrency user sessions. Strategic Modernization: Collaborate with executive leadership to define, champion, and execute a comprehensive technical strategy for transitioning legacy interfaces to modern API standards. Consultative Enterprise Expansion: Lead the technical execution and architecture for complex ERP expansion projects, advising across various state agencies as the system integrates new programs and scales its user base. Functional Troubleshooting & Resolution: Serve as the primary point of escalation for complex system errors reported by the business; investigate intricate configuration issues and coordinate directly with CGI support for rapid resolution. Product & Executive Influence: Partner closely with executive leadership to influence and shape the long‑term product roadmap by providing data‑driven ROI analysis and expert advice on technical feasibility. Business Alignment & Compliance: Collaborate with Functional and Business Analyst teams to translate complex regulatory requirements and tax laws into scalable, secure, and compliant technical solutions. Technical Leadership & Mentorship: Cultivate a culture of technical excellence and long‑term strategic planning by actively mentoring, guiding, and developing Senior and Staff engineers. Knowledge, Skills & Abilities (KSAs) Knowledge of: Systems Development: Advanced knowledge of the methods and techniques involved in data processing and the development of large‑scale financial information systems. Regulatory Frameworks: Extensive knowledge of Federal regulations, Arizona Revised Statutes, and the Statewide Accounting and System manuals administered by the General Accounting Office (GAO). Technical Systems: Comprehensive knowledge of the CGI Advantage platform (version 3.11 or higher) or comparable enterprise‑level financial information systems. Research & Reporting: Advanced research methodologies, quality assurance, technical report referencing, and complex spreadsheet techniques. Leadership: Modern management and supervisory techniques to effectively lead a professional technical team. Skills in: Proven experience navigating and configuring a large‑scale ERP (specifically CGI Advantage or similar SaaS modules). Strong customer service skills. Excellent interpersonal, written and oral communication skills. Expert system administration and leadership skills. Ability to: Relationship Management: Establish and maintain productive interpersonal relationships with internal and external stakeholders across varying levels of state and federal agencies. Balance, prioritize and organize multiple tasks. Synthesize feedback and adjust plans accordingly. Manage medium to large teams. Evaluate and test emerging technologies. Apply creative solutions to business problems to ensure business needs are most effectively met. Understand and anticipate needs and priorities of both internal and external customers. Selective Preference(s) CGI Advantage Expertise: Experience with advanced configurations or upgrade cycles specifically on the CGI Advantage platform (Preferred). API & Interface Modernization: Background in transitioning legacy system interfaces into modern API standards (Preferred). Pre-Employment Requirements A Bachelor’s degree in Computer Information Science, or Bachelor’s in Computer Science, or Bachelor’s of business with SAAS solution experience plus 5 or more years of related experience in related discipline (or equivalent experience). Background and reference check, including state and federal criminal records fingerprint check. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits The Arizona Department of Administration offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program) Health and dental insurance Retirement plan Life insurance and long‑term disability insurance Optional employee benefits include short‑term disability insurance, deferred compensation plans, and supplemental life insurance By providing the option of a full‑time or part‑time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Retirement Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment. Contact Us The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. #J-18808-Ljbffr State of Arizona