Utilization Management Coordinator

Leading a remote team, the full-time Lead Utilization Management Coordinator will oversee daily operations, ensure timely processing of authorization requests, and provide guidance and support to the UM Coordinator team while promoting workflow efficiency and quality outcomes. Key Responsibilities Lead the daily operations and workflow of the UM Coordinator team to ensure timely processing of authorization requests Serve as the primary resource and subject matter expert for UM Coordinators, providing guidance and support on complex cases Assist leadership with onboarding, training, mentoring, and ongoing development of new and existing UM Coordinators Required Qualifications High School Diploma or equivalent required; Associate's degree in Healthcare Administration or a related field preferred Minimum of 3-5 years of experience in a health plan or managed care environment At least 2 years of Utilization Management, Prior Authorization, or Case Management support experience required Bilingual (English/Spanish) required Previous experience serving as a team lead, trainer, or mentor strongly preferred