Night Auditor

Night Auditor The Night Auditor position is responsible for 3rd shift guest services duties. This is a part or full-time position with night and weekend availability. Essential Duties and Tasks Follows and completes all Night Audit procedures as described in the procedure manual. Ensure superior guest services as dictated in Guest Services training. Greet, register, and assign rooms to guests of hotel. Verify customers' credit card, establishes how the guest will pay for the accommodations, and if necessary, obtain deposit and a copy of guest I.D. Keep records of room availability and guests' accounts manually or by using computers. Compute bills, collect payments, and make change for guests. Perform simple booking activities such as balancing cash accounts. Issue room keys and direct guests to their rooms. Review accounts and chargers with guests during the check-out process. Post charges for rooms, food & beverage, and all other miscellaneous charges. Transmit and receive messages using telephone, cell phone, or radio. Contact appropriate departments when guests have special requests, requirements, or needs. Responsible for cash banks. Communicate with guests and other managers in order to ensure coordination of hotel activities. Monitor alarm panel and dispatch alerts to security, emergency personnel, and on call management as necessary. All other duties as assigned by management. Equal Opportunity Employer #J-18808-Ljbffr