Mobile Associate - Retail Sales

Develop proficiency in customer service and sales to deliver personalized technology and service solutions Use digital tools to demonstrate network coverage, service plans, and product features Complete required training on retail processes, systems, and wireless technology innovations Collaborate with colleagues across channels to support a seamless customer experience and team initiatives Perform other duties and projects as assigned by business management Engage customers and facilitate their technology and service needs in a fast-paced retail environment Build product knowledge and demonstrate technology solutions throughout the customer shopping journey Requirements High School Diploma/GED (Required) 6 months of customer service and/or sales experience in a retail environment (Preferred) Change Agility (Required) Communication (Required) Customer Problem Solving (Required) Customer Service (Required) Engaging People (Required) Multitasking (Required) Sales (Required) Teamwork Orientation (Required) At least 18 years of age Legally authorized to work in the United States No travel required Not a DOT-regulated position Not a safety-sensitive position Core Competencies Demonstrates strong customer service and sales skills in a retail environment, utilizing effective communication and problem-solving abilities to engage customers and meet their technology needs. Proficient in multitasking and collaborating with team members to enhance the overall customer experience. Highest-signal resume keywords Customer Service Sales Communication Customer Problem Solving Change Agility Soft Skills Engaging People Multitasking Teamwork Orientation Certifications & Qualifications High School Diploma/GED Industry Keywords Retail Environment Customer Experience Technology Solutions Tools & Technologies Digital Tools Wireless Technology #J-18808-Ljbffr