Account Director

Boston, United States | Posted on 05/09/2022

This role is flexible/hybrid. This role can be located in Boston, MA, Warwick, RI area or fully remote. May need to come into the office periodically for company and team meetings.

A four-time Inc. 5000 company, this company is a mid-market digital marketing agency with a unique differentiator in demand generation marketing services. This company provides a true turnkey outsourced suite of marketing capabilities on a monthly retainer basis, including SEO/SEM, lead generation, PPC, social media marketing, marketing automation, asset development, and branding.

This company evolves beyond the traditional marketing agency because they are responsible for implementing the marketing strategy we have written. This sense of ownership is critical to driving the results, revenue, and profitability that client strategies are designed to generate. They go beyond simply connecting clients with intangible 'creative genius'-we emphasize actionable data and tangible results.

Requirements

• 10+ years Client Services experience preferred (minimum 5 years) inclusive of leadership experience in a marketing agency setting
  
• Bachelor's degree in Marketing or equivalent experience
  
• Partners with SMEs to identify client strategy and leads cross-team coordination of internal and external stakeholders from engagement initiation to completion.
  
• Maintains a deep understanding of each clients' industry/segment, consumer profiles, and competitive landscape
  
• Cultivates relationships with clients and develops strategic recommendations that solve their business objectives and encourage account growth and acts as the primary contact for client requests, escalations, and conflicts
  
• Supports the performance appraisal process for account team(s)
  
• Demonstrated managing client profitability, growing client relationships and developing client proposals and SOWs
  
• Demonstrated experience leading cross-functional teams and providing developmental feedback
  
• Leads client account review and track client revenue goals and projections
  
• Leads cross-functional account team efforts to ensure engagement success and completion (as noted above)
  
• Demonstrated experience developing program/campaign goals and benchmarking and mastery of program/campaign and project financial management and analysis
  
• Delivers quality developmental feedback to Account Managers and Account Coordinator