Bartender

Bartender Position at Casa Madera

Casa Madera is a coastal-inspired dining experience where the spirit of the Riviera Maya meets elevated Mexican cuisine. The menu celebrates fresh, thoughtful ingredients, warm flavors, and dishes rooted in tradition while embracing a sense of ritual, grounding, and connection. Designed to feel like a retreat from the everyday, Casa Madera blends soulful energy, handcrafted cocktails, and an atmosphere that moves effortlessly from relaxed to refined. Every moment is meant to feel immersive, intentional, and touched by the elements. Casa Madera has locations in Toronto and West Hollywood, each offering its own interpretation of this coastal Mexican escape.

Our elevated dining concept is for an experienced Bartender who is familiar with a wide variety of craft cocktails and is capable of delivering excellent customer service. The Bartender will be responsible for keeping the drinks flowing, the guests satisfied and the business running smoothly. In order to do this the Bartending will serve patrons at the bar while fulfilling drink orders for the dining room, monitoring the cash drawer at the bar, and maintaining alcohol and beverage control and proper inventory levels.

Bartender reports to Casa Madera GM, as well as all other management staff, working closely with the bar manager regarding Bar & Beverage Operations/Functions.

Employee can go directly to Bar Manager regarding any issues, operational ideas & concerns however reports directly to all Casa Madera management and GM.

Day to Day Responsibilities Include:

• Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed
• Keep bar area clean in accordance with the company's guidelines as well as the requirements of the local health department
• Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally
• Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum
• Develop an efficient work pace that keeps the customers at the bar and in the dining room satisfied at all times

Additional Responsibilities Include:

• Responsibility of liquor room; Cleanliness and organization
• Assisting staff in constant growth and learning by brand standards
• Assisting in continuous growth of knowledge and hospitality for all bar staff
• Trainings for any new hires
• Liaison between Bar and servers, bussers and runners
• Correspond any 86'd items to management as well as any other issues
• Cleanliness and organization of bar
• Make sure that opening and closing duties are being completed and standards are always met
• Communicates menu changes, specialty menus, Being aware of new bar items or cocktails

Ensure brand standards are maintained

• Ensure correct product is being used as specified by Beverage Director and on menu
• Relay any changes on menu to management and staff
• Proper back bar and well placement of spirits
• Oversee preparation of cocktails, making sure the right measurements and ingredients are being used.
• Cleanliness of all wells and organization
• Making sure that all items prepared properly by prep
• Help push staff incentive programs
• Building rapport with guests in order to build our number of repeat customers