Claims Administrator

Independent Adjuster Supervisor

Assign and oversee independent adjusters handling losses for Lloyd's Syndicates Essential Duties:

• Enter First Reports/New Losses into the system
• Review new losses for coverage prior to assigning to adjuster or Company
• Send acknowledgements to brokers
• Maintain accurate reserves for claim files
• Analyze adjuster reports for coverage, accuracy and compliance with London requirements
• Be able to make decisions regarding coverage of claims
• Present applicable reports to London broker for authorization where necessary
• Communicate required authorizations to adjusters and monitor communications between London and adjusters/attorneys
• Answer London Company inquiries
• Communicate with underwriting regarding policy issues/inconsistencies relating to losses
• Issue payments to insureds / claimants
• Prepare checks for mailing
• Review adjuster and vendor invoices / set up for assistant to pay
• Enter notes and payments into system to update claim status
• Review daily follow ups
• Follow up with adjusters for overdue reports
• Handling incoming emails daily
• Customer service for incoming calls from brokers, insureds, etc
• Weekly meeting with claim manager or as needed

Qualifications:

• Strong knowledge and understanding of Commercial and Homeowners property coverage and a clear understanding of insurance terminology.
• Good communication skills to discuss claims with adjusters and attorneys.
• Solid customer service and organizational skills to handle a heavy workload.
• Ability to work both independently and as a team player

We offer a total compensation package which includes salary (60k-75k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More.