Front Desk Receptionist (Ypsilanti)

Job Description

Job Description

The Role : Dental Dreams in Ypsilanti, MI   is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus!

Who Are We : Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. 

Benefits:

• Competitive compensation 
• Benefits package includes: 
  1. Medical & Vision Insurance
  2. Free dental treatment at our locations
  3. PTO
  4. 401K
  5. Life insurance, Pet insurance, and more

Responsibilities:

• Maintain a high level of customer service at all times 
• Work as part of a team with emphasis on communication 
• Schedule patient appointments per month and daily patient goals 
• Answer phones and confirm appointments 
• Greet and check-in patients 
• Accurately verify dental benefits 
• Maintain detailed patient records in a fast-paced environment 
• Collect payments, co-payments, and deductibles 
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis 
• Pull patient charts for future appointments when necessary 
• Maintain a clean and professional office environment 
• Assist with presenting and/or explaining treatment plans
  
  

Qualifications:

• Bilingual - Spanish (preferred)
• Excellent Customer Service experience
• Dentrix and/or Eaglesoft experience (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.