Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative

South Shreveport Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $13.50-14 per hour, for each hour worked
• This is a flexible part-time schedule: Wednesdays, Thursdays & Fridays (1:00–6:30 PM) plus alternating Saturdays (7:30 AM–12:00 PM).

Full-time benefits package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k - with company match beginning 2027
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Ability to manage multi-line phones while providing exceptional client service
• Experience with veterinary practice management software (especially Cornerstone) preferred
• Strong communication, organization, and time management skills
• Experience scheduling appointments, coordinating calendars, and processing payments
• Compassionate, professional, and solution-oriented in both routine and emotional situations
• Positive team player who thrives in a fast-paced environment

About Us

South Shreveport Animal Hospital has been providing exceptional care to the Shreveport, Bossier City, Benton, Keithville, and surrounding communities for nearly four decades. Our experienced team of four doctors works collaboratively to deliver compassionate, preventative care using advanced diagnostic and treatment tools. Our services include dental care, digital radiography, in-clinic diagnostics, laser and orthopedic surgery, wellness visits, and more.

At South Shreveport Animal Hospital, we prioritize a team-oriented culture — we work hard together, celebrate wins, birthdays, and milestones, and genuinely enjoy each other's company. We are committed to fostering a supportive, fun, and collaborative environment while providing exceptional care to every patient and client.