Muscle Shoals - Insurance Customer Service Agent - Full-time

Job Description

Job Description

Description

Join our team as a Full-Time Customer Service Agent and become the friendly, knowledgeable first point of contact for our valued insurance customers. In this role, you'll provide exceptional service by assisting customers in person, over the phone, and online with questions about insurance products, policy coverage, claims, and billing.

If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to hear from you!

What We Offer

• Competitive pay

• Health, dental, and vision insurance

• Paid Time Off (PTO)

• Retirement plan

• Supportive, team-oriented work environment

• Opportunities for career growth and professional development

• Full-time, stable employment

Qualifications

• High school diploma or GED required
• At least one year of customer service experience
• Active Property & Casualty Insurance License required at the time of application. Candidates must already be licensed to be considered for this position.
• Long-Lewis does not provide licensing assistance, training, or sponsorship for obtaining a Property & Casualty Insurance License.
• Proficiency with Microsoft Office and general computer applications
• Strong computer literacy and the ability to learn new software quickly
• Excellent verbal and written communication skills
• Friendly, professional, and customer-focused attitude
• Strong organizational skills with the ability to multitask in a fast-paced environment