Hotel - Night Auditor

Hotel - Night Auditor

Job Category: Administration

Full-Time

On-site

Evansville, IN 47708, USA

Description

Responsibilities:

• Checks guests in and out of hotel when needed.
• Performs complete night audit functions.
• Provides written documentation to supervisor of all errors found relative to rates, rate codes, adjustments, etc.
• Distributes reports to all areas needed.
• Works with both lodging & gaming systems in processing reservations.
• Corrects any problems that may arise during close day procedures.
• Addresses guest complaints and problems that may occur during designated shift.
• Able to register guests correctly and procedurally in accordance to established service standards.
• Obtain appropriate amount of credit/payment for guests stay.
• Issue room keys to registered guests.
• Able to settle/close out guest accounts correctly and procedurally upon their departure.
• Able to correctly and procedurally close out shift at the end of their shift.
• Must be able to lift up to 25 lbs.; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
• Must be able to understand and communicate in English.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
• Must be able to stand and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range:

Hourly $15.75

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Detail Oriented

Advanced

Auditing

Intermediate

Customer/Client Focus

Advanced

Customer Service

Advanced

Communication

Advanced

Education

Preferred

Associates or better.

Experience

Preferred

Experience

Licenses & Certifications

Preferred

IN Gaming License LEVEL 2

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.