Manager, Product Manager - Card Core

Manager, Product Manager - Card Core Job Description The Card Core team runs the “nuclear” core processing platform and associated capabilities for the card business. We’re working backward from a vision to radically transform how we work and how we serve our hundreds of millions of customers. This platform is the foundation that Capital One’s consumer life-cycle is built upon including: Product Setup + Account Booking Account cycling and billing Settlement functions Account and Transaction SORs Merchant and Fraud Dispute Handling Account closure And much more We are looking for a Manager, Product Manager who will chart the path to Capital One’s future and profoundly impact our business by both decommissioning an old and building a new platform that is accurate, scalable, and flexible to support the businesses we’re in today and the future products we haven’t even imagined yet. They will have a keen eye for understanding the customer problem and collaborating with technology and business domain experts to design a sustainable solution while ensuring stakeholders are engaged and informed every step of the way. Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. In this role, you’ll be expected to demonstrate proficiency in four key areas: Human Centered You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming. You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria. You’ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences. Business Focused You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes. You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team. Technology Driven You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems. You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead. You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing. Transformational Leadership You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence. You’ll contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates. We want you if you are: Intellectually Curious: You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer: You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er: You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work. Passionate & Customer Focus: You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs. Learner: You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Team Player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Basic Qualifications: Bachelor’s Degree or military experience. At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering. Preferred Qualifications: Bachelor’s Degree in Computer Science or Engineering. MBA or Master’s degree. 2+ years of experience in Agile product management. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager Product Management Richmond, VA: $144,000 - $164,400 for Manager, Product Management Chicago, IL: $144,000 - $164,400 for Manager, Product Management This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to View email address on click.appcast.io . #J-18808-Ljbffr Capital One National Association