Service Advisor

Service AdvisorAndy Mohr Automotive Group is one of the largest volume car dealership groups in the state of Indiana. Mohr's goal is to sell and service in volume. With aggressive advertising campaigns that are value-oriented, car customers are very familiar with the Andy Mohr brand. Andy Mohr dealerships are stocked with large inventories that are priced very competitively. The Andy Mohr Automotive group employs more than 1100 employees throughout central Indiana and the employees are value-oriented. They are honest and straightforward and get customers in and out efficiently.Service Advisor responsibilities:Greeting customers promptlyObtaining customer and vehicle informationClearly reporting all vehicle symptoms as described by the customerDetermining and recommending needed maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerifying that the final invoice reconciles with the work performed on the repair orderExplaining all completed work and charges to customersQualifications:Minimum 1 year experience in a Service Advisory rolePositive attitudeHigh volume mentalityCSI focusedRequired experience:Service Advisor, Dealership, Automotive Knowledge: 1 yearBenefits:Medical, Dental, & Vision benefitsAccrued Vacation Time401K PlanLife & Disability InsuranceExtensive training and supportEmployee vehicle purchase plansDiscounts on products and services